“Very good product (GTXONE) very good price compared to Amazon and ebay, and excellent service, next day delivery. Well done E-Cigarette direct, completely faultless”
“I have been purchasing my liquid from ecig direct for a number of years now. The product is excellent and the service is first class always delivery on time.”
“The approach to ensuring who they are dealing with is commendable, and orders are processed and delived as communicated. There is a varied range of products, I also feel these are value for money. I would definitely recommend as a supplier.”
“My orders have always been delivered very quickly (sometimes next day) even though I get free postage. Easy process and the product has always been quality. Excellent service.”
“1st coil burnt very quick could taste burnt coil after 1 week. I then added a 2nd one that came with it this is weak and I’m now getting juice in my mouth on every puff. Very disappointed with it”
“Received very quickly,thank you.
The only hitch I've found is the coils don't seem to last very long and have to be replaced a lot quicker that my old shop brought ones?
Apart from that all good.”
Hello Chanda, thank you for your feedback. I am glad to hear that you received your order quickly! I am sorry that the coils you purchased are not lasting as long as your previous ones. I have popped you over an email to get this resolved for you. Mya - ECD
“I have been using E-Cigarette Direct since COVID in 2020. In 5 years, only had a couple of problems with my order and both times these were sorted by a single telephone call and delivery next day. Whenever I have needed to ring for help always got a quick answer and without all the recorded options - straight through to a helpful person, no machines! I have dealt with many larger organisations who could learn from this small team how to provide a good customers service. I would certainly recommend this company to other vapers. Thank you to the E-Cigarette Direct team.”
