E.F. Winslow Plumbing & Heating Reviews

Name: E.F. Winslow Plumbing & Heating
Address: 8 Reardon Circle, South Yarmouth, Massachusetts
Rating: 4.79

4.8 Rating 122 Reviews

95 %

of reviewers recommend E.F. Winslow Plumbing & Heating

4.8

Based on 122 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5083947778

Email:

timr@efwinslow.com

Location:

8 Reardon Circle,
South Yarmouth
Massachusetts
02664

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Guys were prompt and polite as always. Still having problems but whatever.”

Helpful Report

Posted 2 years ago

Thank you, Don, for giving us a 4 star rating for E.F. Winslow Plumbing & Heating! We are pleased to hear that our guys were prompt and polite. We appreciate your feedback and will continue to strive for excellence! I sent you a private message to discuss any lingering concerns.

Posted 2 years ago

“It was time for our annual generator check up, but we noticed a few weeks earlier that it was not running its test cycles. Kevin came and chaecked it out….solar panels had rece been installed and the geo was not toluene’s back on after the installation. Kevin checked it all out, made sure it was just fine and that was that, except…..usually the test was on Wednesday, but Wednesday came and no test. Hurricane Lee looking as though it might impact us….Winslow office was happy to contact Kevin about a new test time. He called us directly to let us know the new test day and time….unfortunately he did not leave a voice mail so we had to call the office once again. All was well, the message was delivered to the office and thus to us. We were relieved and MOST appreciative! Especially just a day or two before Lee was expected! A great team!”

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Posted 2 years ago

Thank you for your 4 star rating for E.F. Winslow Plumbing & Heating! We are certainly glad that Kevin was able to come and help us with our annual generator check up, and that the office was proactive in changing the time with Kevin to make sure the test was done before the hurricane. We really appreciate their help and customer service in this situation!

Posted 2 years ago

“Generally get there when needed for non emergencies. Since I ask for service remotely it would be extremely helpful to get an email summarizing the diagnosis and fix”

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Posted 2 years ago

Thank you so much for giving us the 4 star rating, Donald. Feel free to call or email the office anytime and we can get you this information by email. Thank you again!

Posted 2 years ago

“Analyzed problem very quickly and fully solved it”

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Posted 2 years ago

Thank you for your 4 star rating of E.F. Winslow Plumbing & Heating, Co, Inc. We are pleased to hear you were pleased with the service and that the technician analyzed your problem quickly and fully solved it.

Posted 2 years ago

“When I first called with a clogged toilet (that we had plunged and snaked already) I was told that the problem usually is a full septic system, and they didn't do that. So I did call a local septic guy, who came right out and confirmed that the septic wasn't the problem. I called E. F. Winslow back, updated them, and they sent someone out the next day; problem solved. Thanks.”

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Posted 2 years ago

Thank you so much for the 4 star rating, Gary! We are glad you had a positive experience with us despite the initial issue. We strive to deliver excellent service and are glad you were satisfied with the results. Thank you for taking the time to leave us a review.

Posted 2 years ago

“I thought all went well with the physical replacement of a bathroom faucet. However, I was very disappointed in the fact that I was not given an estimate of what to expect this service to cost. After receipt of the bill, I called billing, with the sole purpose of expressing my disappointment with not having received an estimate. My call was met with an assumption that I was calling to dispute the bill (which I was NOT). I had to explain TWICE, that the purpose of my call was to provide FEEDBACK. Disappointing.”

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Posted 2 years ago

“Once the tech was able to come to our house, the problem was quickly diagnosed and fix with a quick refrigerant boost. The downside was the wait. The estimated eait time between my A/C going kaput and the first available tech was a week- and this was considered to be the Emergency List. Sadly, the initial wait time was met, so I had to deal with a disappointed tenant for a week.”

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Posted 2 years ago

Thank you for rating E.F. Winslow Plumbing & Heating, Co, Inc. with 4 stars. We are sorry to hear that you had to deal with a disappointed tenant. Our service boards sometimes get loaded up during certain times of the year, and we prioritize as much as possible.

Posted 2 years ago

“The young man that came out was very nice. He explained everything. I was surprised to get the bill. I was quoted $179 and it was for $224. All he did was take a few pictures. He did say one rod was was a bit out of the ground and took about three swings of a mallet to sink it into the ground. He was probably there 20 minutes.”

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Posted 2 years ago

“I was able the communicate over the phone to help resolve an issue with my generator. The invoice I received for work that was done on a related generator matter did not reflect the that I was charged for a yearly service call. The charge was explained later when I made a call to EF Winslow.”

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Posted 2 years ago

Thanks so much, Steve, for your 4 star rating! We're glad you found our services helpful and were able to locate and communicate with us over the phone to help resolve your generator issue. We apologize that there was confusion over the invoice and payment amount for the related generator service and for any inconvenience that this caused. We appreciate your feedback and happy that we could be of help.

Posted 2 years ago

“the tech was on time, courteous and did the work that needed to be done the questions below regarding delivery are not relevant I called this morning asked for the hourly rate that Winslow charges. please text me the answer at 508-085-9728”

Helpful Report

Posted 2 years ago

Thank you so much for your positive 4-star rating of E.F. Winslow Plumbing & Heating, Co, Inc. We appreciate you taking the time to share your experience. A member of our team will be in touch shortly with our hourly rates. Thanks again for your feedback and for choosing us.

Posted 2 years ago

E.F. Winslow Plumbing & Heating is rated 4.8 based on 122 reviews