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Elizabeth Rose Reviews

4.9 Rating 444 Reviews
A
Happiness Grade
A

Customer Service - Good

99.50%
Industry Average
The usual quick and efficient service. The trousers arrived beautifully packed. They are a good fit and very comfortable. I am very pleased with them.
posted 7 months ago - Anonymous
Yet again excellent customer service from Elizabeth Rose My dress quickly arrived and beautifully packaged
posted 7 months ago - Anonymous
Really beautifully curated collections and first class service. Feels such a treat shopping with you whether online or making a day of it and visiting your Tenterden store.
posted 8 months ago - Anonymous
I was very impressed with the service I received. Nothing was too much trouble.
posted 8 months ago - Anonymous
Excellent service, friendly and knowledgeable staff, great range of stock. Well worth a visit.
posted 8 months ago - Eleanor Piggott
Best customer service ever. I had a question about a coat I'd purchased, and Michael couldn't have been more helpful. My question was answered quickly and honestly (I queried whether the coat was waterproof), even though it ended with my returning the coat. Having said that, I loved the coat - it was so well-made, superb quality, just wish the fabric had been a bit more rain-proof. Highly recommend this company.
posted 8 months ago - Anne Watts
A real find! I thought I had missed my chance of getting the OSKA dress I had set my heart on when it sold out on the OSKA website, but Elizabeth Rose came to the rescue when I discovered they had one left in my size. Super service: prompt delivery, and beautifully packaged. I will certainly keep an eye on the Elizabeth Rose website now!
posted 9 months ago - Christa Richmond
Excellent service and quality of goods, unfortunately the item didn’t fit and the returns was very easy and money refunded very quickly . Definitely purchase from this shop again
posted 9 months ago - Anonymous
My experience on two occasions of buying clothes online from Elizabeth Rose has been extemely positive. The website is wasy to navigate, the quality of the items purchased was excellent and the service on all counts provied by Elizabeth Rose was excellent.
posted 9 months ago - Daphne Bronson
Without fail ER provide an excellent service, I cannot fault the care ,interest ,and fun given to their customers. Shopping at ER is always a pleasure, and the quality of the clothes never disappoints.
posted 9 months ago - Anonymous