“I had great service with Eyecart. Delivery took a little longer than originally said but I felt it was likely because it was coming to Newfoundland & Labrador. Had the product I needed which was great and If by more a better price. Will be ordering again soon.”
“I used to order my Thealoz eyedrops through Amazon but cancelled my Prime subscription. It was a nice surprise to get free shipping if I ordered enough which isn't a problem for me because I use the drops daily for dry eye.”
“I'm grateful for the timely and efficient delivery of the products I need, often not available at a commercial drug store. And it's a Canadian company! Hooray!”
“Dropped a star because of the shipping. I had to request an update from the seller because the order hadn't arrived & the tracking ap was useless. Seller responded quickly & provided a tracking number, which was great.”
“My order was short one bottle of drops but I was immediately reimbursed once I was advised. The drops work well, however I find the cream difficult to apply. The product wraps around the end of the tube and for me, is impossible to apply without using the tip of my finger. It's quite messy.”
“I had been accustomed to buying eye drops on Amazon but, like many Canadians, have switched to buying Canadian. I was pleased to discover Eyecart: delivery was easy and the prices were excellent!”
“I ordered 2 items. One was very satisfactory whereas the other came unsealed with absolutely no security features. I was not comfortable with this unsealed product so I wrote a polite email requesting a refund and explained why. I got a very curt response saying "that's how they come" with no instructions about the refund. Someone in cusutomer serviice needs to learn how to write to customers. So I called back and in an equally direct way once again requested a refund. I sent the item back and got the refund promptly. I am unlikely to order from this company again.”
“I ordered some I-GEL drops a week ago and received an email the following day indicating that there was infact no stock on the eyedrops I just purchased. I am still waiting on my refund (a week later) and now I see the exact drops I ordered on on the site, and on sale. I find this was not good business and am not satisfied with my first and now last experience wtih this site.”
