“Apparently one pack actually means you get a single test in the pack, which is not what the images seem to show. Would be nice if you actually told the buyers how many are in a pack rather than expecting people to somehow know that you're using "pack" to describe a singular item, which is a first for me.
Pack of gum, pack of m&m's, pack of cigs, pack of pokemon cards, pack of condoms... Would you expect to just get a single item from one of those? No, of course not, so why should someone expect a singular test from one pack of your test kits?
Make it make sense?”
Hey, we're really sorry to hear this. Have you contacted our customer service team? You can do so via https://ez-test-g03wlnehxs9.gorgias.help/en-gb/contact - we will make sure we resolve things for you.
