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Gate Auto Reviews

5.0 Rating 17 Reviews
100 %
of reviewers recommend Gate Auto
Read Gate Auto Reviews
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Phone:

01282 677300

Email:

tech@gateauto.co.uk

Location:

Unit 7, Valley Forge Business Park,
Reedyford Road,
Nelson
Lancashire
BB9 8TU

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Gate Autos have been great recommending an excellent wind resistant underground gate motor. As a follow up Craig has been very helpful in trying to find a suitable Video Intercom system.
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Posted 1 month ago
Hi Andrew, We greatly appreciate your fantastic review! It was our pleasure to assist you, I’ll make sure to pass your feedback on to Craig. Best regards, Declan
Posted 1 month ago
Exactly what was needed. Service and delivery very good
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Posted 2 months ago
Hello, We greatly appreciate your fantastic review! It was our pleasure to assist you. Best regards, Declan
Posted 2 months ago
Excellent workmanship and customer service from initial inspection to quote to job completion. Have no hesitation in recommending this company-very professional
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Posted 2 months ago
Hi Evan, We greatly appreciate your fantastic review! It was our pleasure to assist you. Best regards, Declan
Posted 2 months ago
This was my first time using Gate Auto, also my first time working with and an automated gate system with no prior knowledge, I found the system easy to install. Any questions I did have Gate Auto was not only really easy to get through to an engineer but was so helpful and great at explaining things in terms I could understand. I will definitely be using Gate Auto again.
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Posted 2 months ago
Hi Jason, We greatly appreciate your fantastic review! It was our pleasure to assist you, I’ll make sure to pass your feedback on to the tech team. Best regards, Declan
Posted 2 months ago
I’d like to pass on my thanks for the service your company provided in specifying and supplying the motors, controls and safety additions for my electric gate system. I was particularly impressed with the knowledge, honesty and sage advice provided by Craig McLaughlin from initial enquiry and throughout my install and operation. I had contacted several companies prior to reaching out to NVF. Some never got back to me at all and other responses ranged from 'cannot be done' to eyewatering estimates, loaded with caveats and apparent obstacles. By contrast, Craig listened to my requirements and provided honest advice and recommendations. Most notably, he advised that whilst NVF could install the system, the distance and travel time to my location would mean his team having to be accommodated in my area for the duration of the job, which would add to the cost. However, Craig suggested that I could employ local tradesmen to conduct the work or do so myself, for which he would provide technical advice as required. I opted for the latter option, which also gave me flexibility to install the automation system in conjunction with other works, which required Listed Building Consent, etc. The equipment, as specified, was delivered swiftly and efficiently but delays and difficulties at my end, due to staging of works, LBC compliance, etc. meant that installation was spread out over a long period. Craig remained on hand to provide telephone support and excellent technical advice throughout, which was always delivered with patience, diligence and accuracy and, as it seemed that we got to know each other through several telephone engagements, some very well-placed witty banter. Craig’s technical knowledge is surpassed only by his client-facing aptitude and he is a credit to your company. Thanks to his recommendations and advice, my gates are still surviving the hostile environment of the West Coast of Scotland. It's refreshing to know that such conscienscious and impressive service can still be found - not just at point of sale but in aftercare too, and I’d have no hesitation in recommending your company to others.
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Posted 3 months ago
Hi Gordan, We greatly appreciate your fantastic review! It was our pleasure to assist you, I’ll make sure to pass your feedback on to Craig. Best regards, Declan
Posted 2 months ago
Craig excellent
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Posted 3 months ago
Hello, We greatly appreciate your fantastic review! It was our pleasure to assist you, I’ll make sure to pass your feedback on to Craig. Best regards, Declan
Posted 2 months ago
Got in touch to try and get some help with my gate install, Andy Burrows went so far above and beyond when he actually didn't have to I was amazed. Judge a company by how they deal with people, and this company by that standard has been exemplary.
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Posted 5 months ago
Hi Niel, We greatly appreciate your fantastic review! It was our pleasure to assist you, I’ll make sure to pass your feedback on to Andy. Best regards, Declan
Posted 2 months ago
This is an excellent company, great service and really helpful 👏
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Posted 5 months ago
Hi, Thank you for your kind words! We're thrilled to hear you had a great experience with our service. Kind regards, Declan
Posted 5 months ago
Outstanding support from Andrew Burrows, his professional and friendly attitude made the whole installation, of the Roger Technologies, Solar panels, batteries, Edge panel and gate motor arm stress free. He was proactive in finding out the resolution to the error messages that I was getting and basically talked me through the full installation process. All working now, highly recommend this solution from Roger Technologies. Amazing support from Andrew, thank you
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Posted 5 months ago
Hi, We greatly appreciate your fantastic review! We're delighted we could assist you. I'll be sure to share your feedback with Andy. Best regards, Declan
Posted 5 months ago
Hi, I have had to purchase a replacement Beninca Brainy control box that operates our rear drive gates. I have to sing the praises of the Technical team and in particular Andy who talked me through the installation process and helped solve all the difficulties that I encountered, which were a few. Gates operate correctly now and we are very pleased with the outcome. Once again thank you for your patience and in depth knowledge of the items that you supply.
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Posted 6 months ago
Hi, We greatly appreciate your fantastic review! We're delighted we could assist you. I'll be sure to share your feedback with Andy. Best regards, Declan
Posted 6 months ago
Andy was amazing. Patient, knowledgeable and good natured. Helped me set up new mother board in short order
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Posted 8 months ago
Hi, We greatly appreciate your fantastic review! I'll make sure to share this with Andy. Best regards, Declan
Posted 8 months ago
Ordered in the afternoon and the new equipment arrived 2 days later, perfect.
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Posted 9 months ago
Hi Alan, We greatly appreciate your fantastic review! Best regards, Declan
Posted 9 months ago
Excellent service and fast delivery. Thank you!!
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Posted 9 months ago
Hi, We greatly appreciate your fantastic review! It was our pleasure to assist you. Best regards, Declan
Posted 9 months ago
Hi Thank you for your advice on the phone regarding the compiblity of the 780EV and my CB124 control panel it works great. regards Steve.
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Posted 9 months ago
Hi Steve, We greatly appreciate your fantastic review! It was our pleasure to assist you. Best regards, Declan
Posted 9 months ago
Very helpful Tecnical backup and a superb product
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Posted 1 year ago
Hi Julian, We greatly appreciate your fantastic review! It was our pleasure to assist you and I'm glad you're satisfied with your product! Best regards, Declan
Posted 9 months ago
Andy was exceptionally helpful and friendly, managed to get our issues resolved and gates fully operational again. A great company and very friendly with it !
Gate Auto 5 star review on 10th November 2023 Gate Auto 5 star review on 10th November 2023
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Posted 1 year ago
Hi Kelly, We greatly appreciate your fantastic review! It was our pleasure to assist you, we're thrilled to hear that Andrew and our team provided exceptional service and support. Best regards, Declan
Posted 9 months ago
We have used Gate auto and north valley forge a lot through the years and they have never let me down great products and service- keep it up 👍🏻
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Posted 1 year ago
Hi Chris, We greatly appreciate your fantastic review! Best regards, Declan
Posted 9 months ago
Gate Auto is rated 5.0 based on 17 reviews