“A company with manipulative behaviour that is completely dishonest. They push the most expensive options, scare people, and take advantage of those who don’t know much about telecoms. Elderly people or anyone unfamiliar with technology are treated the worst. Avoid them at all costs.”
“Had absolutely first class help from Michelle at Brecon . Made buying a new phone and changing data over so easy for us .
So good in fact that we went out and got her some flowers as a thank you.”
“Appalling company with no moral values or consideration for their customers. Convinced an elderly and vulnerable relative into signing up for an expensive contract which was not wanted or needed and in fact they did not know they had even signed up for. Looking at other online reviews, this seems to be a common occurance at Get Connected. Head office refuse to consider that their staff do anything wrong. If you have any problems then accept that you will ignored and be offered no help whatsoever. I wouldn't recommend this company to anyone.”
“called in the shop had no signal on my phone the guy said could be sim or phone or phone on the way out he cohersed me into buying a new phone which i didn't need i found out the phone is working fine but when i returned to the shop a few days later as i been working he the was very arrogant when i was trying to explain he interrupted me and said i'm talking i felt humiliated and upset and he was saying about another customer bought a top of a range phone and she wasn't happy with but i thought you shoulden't be telling me this that's rude so he said he wasn't obliged to refund me but i didn't want or needed a new phone i should had been able to return the new phone as it was him who made me to feel there was something wrong with the phone.”
“I was appalled by this company. They left me without a mobile for nearly 4 weeks. They were blaming VODAFONE and VODAFONE WAS blaming them.
They promised me compensation for being without my mobile so long that was months ago. They don't reply to any messages I leave disgusting service never will use this company again.
Lynn Vazquez”
“I visited the Get Connected store in Craven Arms. I needed a mobile phone upgrade. I was dealt with by Tommy Conlon. Tommy explained my options to me properly, in a clear and friendly manner. Upgrading my mobile is never top of my list of ways to spend time. Fortunately, Tommy made the whole process pleasant and pain free. He is a genuine asset to the company.”
