Fussy Deodorant Reviews

Name: Fussy Deodorant
Rating: 4.93

4.9 Rating 600 Reviews

99 %

of reviewers recommend Fussy Deodorant

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Phone:

07970153363

Email:

hi@getfussy.com

Location:

19 Spencer Road, Canford Cliffs,
BH13 7ET

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Fussy Deodorant 5 star review on 13th February 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Somehow you can set up a subscription without creating an account which meant I could not cancel. I contacted customer service on several occasions to help me cancel with ZERO reply! Very untrustworthy”

Helpful Report

Posted 8 months ago

“The deodorant works fine. Their ability to run a subscription service and deliver items is terrible. I placed an order on 28/10/21 for a top up. My chosen product wasn't in stock. Fine, I'll order some different ones. Order doesn't arrive, these things happen it's annoying but OK. They offer to send another order, which also never arrives. I contact them again and they send me the tracking information for someone else's order, someone in Germany! I am in the UK and a little check would have spotted that. I'm given some excuse about warehouse screw ups and another order is on the way, apparently. During my multitude of contacts, I requested a refund, which was ignored. I have never been offered a discount, only empty words and i've been waiting 6 weeks for a subscription service to actually send me something, which is frankly ridiculous. So it seems when fussy get it right, they're great. The product is good. When things don't go right you'll sit with stinky armpits spending all your time writing emails to them and growing ever smellier with the rage sweats and the odour of extreme disappointment!”

Helpful Report

Posted 2 years ago

Hi! We are sorry and extremely disappointed to read this. We have extremely high standards in terms of customer service at Fussy. Without you fulfilling our mission of banishing single-use plastic from the bathroom wouldn't be possible. Your experience falls way below the level of service we expect and we have already taken actions to ensure this does not happen again. Thank you for allowing us the opportunity to improve and I can only hope one day we might tempt you back to Fussy.

Posted 2 years ago

Fussy Deodorant is rated 4.9 based on 600 reviews