“Bad things to point out:
- Arrived with knocks in the wood (assume from mishandling at time of cutting wood to shape, cutting personalisation, shipping)
- Arrived with a indent on the side and black mark
- The way the board was cut meant that a wood marking appeared just under the personalisation, which distracted
Good things to point out:
- paid for quick delivery and arrived to plan
- customer service response was quick (though they only agreed to refund 30% or return (had to pay for postage myself so cut my losses and went with the 30%)”
“Lovely personalised silver signet ring bought as a keepsake for my son's 16th birthday. Really pleased with it as my son loves it. Speedy delivery and great customer care”
“Easy to use website, great communication and quick delivery. I was really pleased with my purchase, it made a lovely gift and the personalisation looked really good.”
“My husband loved this gift for Father's Day. Surprised at how effective it was cutting back bushes in the garden. Quick dispatch and delivery, despite being personalized.”