GrimsbyFish Reviews

Name: GrimsbyFish
Address: Seafood Village, Grimsby Docks, Grimsby, North Lincolnshire
Rating: 4.92

4.9 Rating 83 Reviews

99 %

of reviewers recommend GrimsbyFish

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Phone:

01472 517740

Email:

help@grimsbyfish.co.uk

Location:

Seafood Village,
Grimsby Docks,
Grimsby
North Lincolnshire
DN31 3SX

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GrimsbyFish 5 star review on 9th September 2022

Richard Askam

GrimsbyFish 5 star review on 28th April 2022

M.Chapman

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered an array of fish for a New Year’s Eve dinner and specifically selected delivery for the 29th Dec so that it was fresh for the meal. It arrived a week early so we had to freeze everything. We spoke to the company and they offered £25 credit. Not really what we wanted as we didn’t want to buy anything more from the company and postage is £10 but we accepted. We then realised an item was missing on New Year’s Eve, leading to a panicked drive around the shops. We attempted to contact the company multiple times over Xmas and no one answered the phone. Finally received a response and was offered £10 more credit. Again absolutely not what we wanted. After persevering £10 was refunded. I would advise people to ignore the ‘money back guarantee if not 100% satisfied’ as this is absolutely not the case. Offering credit just means we have to put more money into a company we have no desire to use again. Very disappointed!”

Helpful Report

Posted 1 year ago

Hi Becki, Many thanks for your review. Once again, we're so sorry for the issues experienced whilst shopping with us on this occasion. We fully understand and appreciate that the selected delivery date must be adhered to and we're so sorry your order arrived early. It's also such a shame and incredibly disappointing that an item was missing from your box. We truly hope that will give us another try and we're confident you'll be satisfied with our service the second time around and as always, the high-quality fresh fish we supply. Thanks again, Grimsby Fish

Posted 1 year ago

GrimsbyFish is rated 4.9 based on 83 reviews