grow urban Reviews

Name: grow urban
Address: 8b St Vincent Street, Edinburgh, Scotland
Rating: 4.94

4.9 Rating 552 Reviews

99 %

of reviewers recommend grow urban

Company Reviews

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About grow urban:

We are a friendly plant shop and garden store with two shops in Edinburgh and a delivery area that reaches most homes in the UK.

Our business was formed in April 2019 and our team of Plant Gurus are here to help offer advice and friendly customer service to Plant Lovers far and wide. We specialise in indoor plants but also offer a selection of outdoor plants and tools for the urban gardener.

If you're lucky enough to live close to one of our shops or will be visiting Edinburgh, you can also sit amongst the plants enjoying coffee and cake - yep, there's cafes in both of our shops! What are you waiting for? Enter the urban jungle and discover what's inside - we look forward to welcoming you!

Visit Website

Phone:

01315578884

Email:

hello@growurban.uk

Location:

8b St Vincent Street,
Edinburgh
Scotland
EH3 6SH

grow urban 5 star review on 16th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was amazing . My new plant is gorgeous”

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Posted 6 months ago

Thank you so much for the wonderful review, Tracy! We're thrilled to hear that you enjoyed our customer service and that your new plant is gorgeous. We can't wait to help you again in the future! 🌿✨

Posted 6 months ago

“Fast service, quality plants packaged well.”

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Posted 6 months ago

Thank you for the fantastic review, Angela! We're so glad to hear you were pleased with our fast service and the quality of our plants. We appreciate your support and hope to see you again soon! 🌱✨ Best, The grow urban team

Posted 6 months ago

“Delighted with my recent purchase’s. Great quality plants and service as always”

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Posted 7 months ago

Thanks Dougie for the lovely review! So glad you are happy with your recent purchases and our services! Have a great day.

Posted 7 months ago

“Awesome service ordered a plant that was exactly like the photo, Arrived exactly the time I was given and less than 36hrs from ordering.”

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Posted 7 months ago

Thank you for taking the time to write such a lovely review Tony! We're glad you are happy with your plant and our service. Hope you have a lovely day!

Posted 7 months ago

“Excellent customer service and delivery, all along with a wonderful healthy plant”

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Posted 7 months ago

Thank you for your wonderful 5-star review, Scott! We're thrilled to hear that you enjoyed our customer service and received a healthy plant. Thank you for choosing to shop small with us! 🌱✨ Best, The grow urban team

Posted 7 months ago

“A beautifully curated array of plants & excellent customer service!”

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Posted 7 months ago

Thank you so much for your fantastic 5-star review! We're delighted that you loved our curated selection of plants and had a great customer service experience with us. Have a lovely day!🌿✨ Best, The grow urban Team

Posted 7 months ago

“Lovely company. Excellent quality.”

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Posted 7 months ago

Thank so much for your kind words and 5 star review of grow urban! Have a lovely day from the Plant Gurus :)

Posted 7 months ago

“Finally, I've founds some plants from my wish list! Speedy delivery, all plants healthy and undamaged. Will buy from grow urban again!”

grow urban 5 star review on 28th October 2024

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Posted 7 months ago

Thank you for your lovely 5 star review Aneta! We're so pleased to hear you are happy with the quality of the plants and delivery we offer. They look great in their new home!

Posted 7 months ago

“Beautiful plant, arrived in perfect condition”

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Posted 7 months ago

Hi Steven, Thank you for your wonderful 5-star review! We're thrilled to hear that your plant arrived in perfect condition. Enjoy your new green companion! Best wishes, The Grow Urban Team

Posted 7 months ago

“Perfect plant, delivered quickly, lovely gift. great service thank you”

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Posted 7 months ago

Hello! Thank you for your fantastic 5-star review! We're delighted that you loved the plant and found our service quick and helpful. Your satisfaction means the world to us! Best, The Grow Urban Team

Posted 7 months ago

“My plants arrived perfectly packaged and in excellent condition. I am thrilled, one is for my daughter and the other is for me.”

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Posted 7 months ago

Hi Lindsay, Thank you so much for your amazing 5-star review! We're so happy to hear that your plants arrived in excellent condition and that you're thrilled with your order. We hope both you and your daughter enjoy your new green friends! Warm regards, The Grow Urban Team

Posted 7 months ago

“Awesome plants beautifully packaged”

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Posted 7 months ago

Hi Mark, Thank you for your fantastic 5-star review! We're so glad to hear that you loved the plants and appreciated the beautiful packaging. Your support means a lot to us! Happy growing, The Grow Urban Team

Posted 7 months ago

“Absolutely delighted with my purchase of Epiphyllum Fruhlingsgold. I had an unfortunate incident with my last one and struggled to find a replacement anywhere. I stumbled across Grow Urban on Google and I'm ashamed to admit that although they're in Edinburgh, I had no idea they were there as I live not far. I made the purchase online and it was delivered within two days, very health and happy plant. Cannot wait for those beautiful flowers to come next year with that distinct scent. Many thanks Grow Urban 🌟🌟🌟🌟🌟”

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Posted 7 months ago

Hi Ross, Thank you so much for your glowing 5-star review! We're overjoyed to hear that you've found your Epiphyllum Fruhlingsgold with us, and it's wonderful to know you're pleased with the quick delivery. Those beautiful flowers and their lovely scent will be a delight next year! We appreciate your support and can’t wait to assist you again in the future! Best, The Grow Urban Team

Posted 7 months ago

“Super quick delivery and gorgeous items. Very happy 😊”

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Posted 7 months ago

Thank you for your 5 star review, Sarah! Enjoy your new plants!

Posted 7 months ago

“I am happy with products and with the delivery service, which was very prompt and efficient. A lovely shopping experience! Thank you.”

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Posted 7 months ago

Hi Gill, Thank you so much for your glowing review of grow urban! We are so pleased to hear you were impressed with our products and the delivery of your order. Thanks again for choosing to shop small with us!

Posted 7 months ago

“Amazing service. Excellent plants. Highly recommend”

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Posted 7 months ago

Hi Sarah, Thanks so much for your review ad for supporting our wee business. Very pleased to hear the plants arrived safely and I bet they'll thrive in their new home. Very best wishes, Sophie

Posted 7 months ago

“Order received in time Plants in a very good state”

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Posted 7 months ago

Hi Danila, Thanks you so much for your review of our online shop. Very pleased to hear that the plant arrived safely. I'm sure it'll thrive in it's new home. very best wishes, Sohpie

Posted 7 months ago

“I am very happy with my purchase. Unusual plant, very carefully packaged, and the proactive customer care was excellent.”

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Posted 7 months ago

Hi Jane, Thanks so much for taking the time to leave us a review! So pleased to hear you love your new plant and the service you received from our team! Very best wishes, Sophie

Posted 7 months ago

“Super fast delivery beautiful healthy Hoya I will definitely order from grow urban again”

grow urban 5 star review on 7th October 2024

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Posted 7 months ago

Hi Sarah, Thanks so much for leaving a review and so pleased you are happy with your new Hoya. It looks right at home and I'm sure it will flourish in your care. Very best wishes, Sophie

Posted 7 months ago

“I purchased a plant and pot online as a gift for a friend. My friend was delighted with the beautiful plant. However she advised that the plant didn’t fit the pot that has been sent. A bit embarrassing as it was meant to be a complete gift and my friend is housebound following an op!”

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Posted 7 months ago

Hi Lesley, Thanks so much for your recent order with us and so sorry the pot you ordered didn't fit the plant. The plant you ordered 'Calathea White Fusion' is in a 14cm plastic pot so we write in the product description that we recommend ordering 16cm decorative pot for this plant. We also include our recommended 16cm pots to order with it on the same product page, but I notice that you ordered a 14cm pot which would be too small unfortunately. I'm afraid we cannot check each individual item for fit and we do try and make it as clear as possible on the product page which pot to order but we will look more closely into this and see if we can make it clearer in future but we really do appreciate you ordering with us and I hope your friend enjoys the plant nonetheless. If you want to get in touch for an exchange we would be more than happy to help. Very best wishes and thank you again for shopping small. Sophie

Posted 7 months ago

grow urban is rated 4.9 based on 552 reviews