grow urban Reviews

Name: grow urban
Address: 8b St Vincent Street, Edinburgh, Scotland
Rating: 4.94

4.9 Rating 556 Reviews

99 %

of reviewers recommend grow urban

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About grow urban:

We are a friendly plant shop and garden store with two shops in Edinburgh and a delivery area that reaches most homes in the UK.

Our business was formed in April 2019 and our team of Plant Gurus are here to help offer advice and friendly customer service to Plant Lovers far and wide. We specialise in indoor plants but also offer a selection of outdoor plants and tools for the urban gardener.

If you're lucky enough to live close to one of our shops or will be visiting Edinburgh, you can also sit amongst the plants enjoying coffee and cake - yep, there's cafes in both of our shops! What are you waiting for? Enter the urban jungle and discover what's inside - we look forward to welcoming you!

Visit Website

Phone:

01315578884

Email:

hello@growurban.uk

Location:

8b St Vincent Street,
Edinburgh
Scotland
EH3 6SH

grow urban 5 star review on 8th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a plant online, got 10% off which is always nice. Couldn’t sort that online but the bloke was very helpful on the phone and refunded it immediately. Nice plant, still alive!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Grow Urban! We are so glad that you enjoyed your experience with us, from receiving 10% off on your online order to speaking with our customer service team. We hope that your lovely plant is still alive and thriving!

Posted 1 year ago

“Great products and communication about delivery. Great service.”

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Posted 1 year ago

Thank you so much for the 5-star rating! We are so delighted to hear that you appreciate our communication about delivery as well as our service. We are committed to quality and we take your feedback to heart as it helps us keep delivering the best service to our customers. Thank you again for your support.

Posted 1 year ago

“Easy ordering system and great communication about collection. Will definitely use again.”

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Posted 1 year ago

Thank you so much for giving us a 5 star rating, Louise! We're so glad to hear that you appreciated our easy ordering system and great communication about collection. We really appreciate your kind words and positive review!

Posted 1 year ago

“Excellent customer service. Fast Delivery and the plant itself was beautiful and healthy. Exceeded expectations.”

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Posted 1 year ago

Thank you so much Katherine for taking the time to leave a 5 star rating for grow urban! We are delighted to hear that you found our customer service to be excellent and your delivery arrived quickly. We truly appreciate your kind words!

Posted 1 year ago

“Great day delivery and a nice wee plant that was very well packed and protected, thanks!”

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Posted 1 year ago

Thank you for your 5 star rating, Allison! We are glad you like the delivery service and the plant you received. We appreciate your kind words. We hope you get plenty of growth for years to come.

Posted 1 year ago

“Excellent service, good quality plants”

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Posted 1 year ago

Thank you for your 5 star rating Carol. We are glad you had an excellent experience and that you appreciate the good quality of our plants!

Posted 1 year ago

“Friendly and efficient service. I was able to collect my order about an hour after I’d placed it online and the staff member who served me was happy to swap my terrarium for another of the same type to get a plant I preferred.”

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Posted 1 year ago

Thank you so much, Martin, for the 5-star rating! We really appreciate your positive feedback. It's great to hear that you had a friendly and efficient experience. Thank you for your custom!

Posted 1 year ago

“Lovely plants. Quick delivery. Very well packaged.”

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Posted 1 year ago

Thank you so much for the 5 star rating, Barbara! We absolutely appreciate your kind words. We really appreciate your custom and we're so glad to hear that our service and product has met or exceeded your expectations. Thank you!

Posted 1 year ago

“Blown away Spent more than I thought. Absolutely over the moon with the six glass terrariums I brought for Christmas.”

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Posted 1 year ago

Thank you so much, David, for your 5 star rating! Thank you for your support and we hope you have a wonderful festive season :)

Posted 1 year ago

“Lovely helpful staff, beautiful plants”

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Posted 1 year ago

Thank you so much for your 5 star rating! Your kind words are much appreciated and we look forward to welcoming you back soon!

Posted 1 year ago

“Lovely plant and very good service. Packaged really well too.”

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Posted 1 year ago

Thank you, AnnMarie, for your 5 star rating of grow urban. We are thrilled to hear that you love the plants and the service was up to your expectations! We really appreciate you taking the time to share your kind words regarding the packaging as well.

Posted 1 year ago

“Thanks for the lovely plants! Arrived beautifully. Thank you!”

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Posted 1 year ago

We are thrilled to hear that your order arrived in great condition and you are enjoying your new plants! We appreciate your 5 star rating and are glad you are happy with your purchase. Thank you!

Posted 1 year ago

“Very easy to use website - highly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of grow urban! We really appreciate your kind words. It's great to know you found our website very easy to use, and we're so glad you would recommend us. It means a lot!

Posted 1 year ago

“Love this shop! Bought from here a few times and delivery is always fast and plant always well packaged. A great selection of plants”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of grow urban! We really appreciate the positive feedback! We strive to provide fast delivery and well packaged plants, and we're so pleased that you've enjoyed your experience with us! Thank you for your support!

Posted 1 year ago

“Really pleased to find these lovely Nkuku Christmas baubles on grow urban's website. They arrived quickly and were well packed.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of grow urban! We are delighted that you were able to find these lovely Nkuku Christmas baubles quickly and were impressed with the packaging. We appreciate your kind feedback and hope to continue providing you with an excellent customer experience.

Posted 1 year ago

“Very happy with speed of delivery and quality of plant!”

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Posted 1 year ago

Thank you so much Amanda for your 5 star rating! We're really glad to know that you are very happy with the speed of delivery and quality of the plant! We really appreciate your kind words.

Posted 1 year ago

“Excellent service and advice. Plant arrived in perfect condition. Will definitely buy from them again.”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic 5 star rating! We appreciate your feedback and are so glad to hear that you had an excellent experience with grow urban. We know how important it is to have a healthy and thriving plant – so we are so glad that your plant arrived in perfect condition. We look forward to delivering to you again in the future!

Posted 1 year ago

“Perfect and quick delivery definitely will be ordering again Many thanks”

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Posted 1 year ago

Thank you so much, Darren, for your glowing 5-star review! We appreciate your kind words and are thrilled to hear that our quick delivery has earned your business once again. Many thanks!

Posted 1 year ago

“The delivery was prompt.The plant are gorgeous.I couldn't be happier with the service 🙂”

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Posted 1 year ago

Thank you very much Lesley for your kind words and for giving grow urban 5 stars! We are thrilled to hear that the delivery was so prompt and that you are pleased with the plants!

Posted 1 year ago

“Excellent next day delivery service; great packaging too!”

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Posted 1 year ago

Thank you so much, John, for your 5 star rating of grow urban. We appreciate your kind words about our next day delivery service and great packaging.

Posted 1 year ago

grow urban is rated 4.9 based on 556 reviews