Home Theater Mart Reviews

4.9 Rating 40 Reviews
95 %
of reviewers recommend Home Theater Mart
4.9
Based on 40 reviews
Shipping & Delivery
Delivery Methods
Courier
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About Home Theater Mart:

Home Theater Mart is a premiere source of high-quality home theater decor, seating, theater signs, movie marquees, and classic cinema novelty items!

We provide our customers with the finest home theater decor on the market. From authentic movie theater chairs and film screens to popcorn carts and cotton candy machines, Home Theater Mart is proud to showcase a selection of movie theater decor items designed to inspire movie lovers of all types while creating a sense of nostalgia.

Visit Website

Phone:

773-830-3307

Email:

mgmt@htmart.com

Location:

67 E Madison St.Suite 1603A-137Chicago, IL 60603
Chicago
60603

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Customer service rep was great
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Posted 2 years ago
Beautiful product and great service
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Posted 2 years ago
We absolutely love our Home Theater Mart sign! It gives our home theater some legitimacy.
Home Theater Mart 5 star review on 17th June 2021
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Posted 2 years ago
beautiful product and great service!
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Posted 2 years ago
They are very customer friendly and very good in designing to your liking.
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Posted 2 years ago
Picture frame was broken, may have been by delivery service not sure. Wasn’t going to go to post office to send it back so living the corner of the frame with gap.
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Posted 2 years ago
Hi Kristina, Thank you for taking the time to share your feedback. Our customer service team will be reaching out to you shortly to help you with this issue. They are trained to make sure all issues are provided with satisfactory solutions, and would never want you to live with something that you're not happy with. We look forward to helping you shortly! Sincerely, Tony Han Head Of Customer Success
Posted 2 years ago
Item was just as advertised & rec very Fast!!! Thanks Home Theater Mart!!
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Posted 2 years ago
Great customer experience!!! ...and my theatre sign is exactly as advertised. It provided my theatre room with the final touch. I really appreciate everything!!!
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Posted 2 years ago
Fantastic products!They were very helpful and ensured i verified my order before shipping.
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Posted 2 years ago
We love our home theater mart marquee! Super awesome addition to our media entry.
Home Theater Mart 5 star review on 5th May 2021
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Posted 2 years ago
Great customer service. Item delivered as promised
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Posted 3 years ago
We are return customers and will continue to be! Their customer service is amazing and they stand behind their products!
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Posted 3 years ago
Exactly as I expected. It is wonderful, love that I can change the color if I wanted to.
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Posted 3 years ago
Very happy with the finished sign. Well packed and the HT folks are great to work with.
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Posted 3 years ago
We ordered a custom sign for out theater. It came in perfect and the sign had more settings than expected. It is extremely easy to install and use.
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Posted 3 years ago
The three stars are due to the poor shipping. My item was held captive by ups for almost a week sitting it their holding facility. I was not given the correct information when I would receive my item.
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Posted 3 years ago
Hi Steven & Michelle, We're sorry hear about your experience with delivery, we were not aware of the hold up with UPS. While some things were out of our control in the entire process, there's always room to improve in terms of proactiveness in communication and anticipation of delays on behalf of our customers. We appreciate you taking the time to give us this feedback, someone from our team will reach out to you shortly to understand the situation better and provide a proper resolution for your inconvenience. Sincerely, Team HT Mart
Posted 3 years ago
I would highly recommend Home Theater Mart. I worked with a sales associate named Tony and he was absolutely delightful in dealing with my questions and helping me choose the right movie pictures and putting these montages together. There was alot to it! And I have never had such 5star help with everything I wanted and then purchased and it was perfect! T
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Posted 3 years ago
Jasmin was very helpful with our order; everything arrived on-time and in good order; very pleased with the products and staff assistance.
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Posted 3 years ago
First order got sent the wrong item, SECOND order was right.. they QUICKLY resent the replacement item!! Pleasure to do business with you!! Thank you so much!!!
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Posted 3 years ago
Customer service was exceptional!! Jasmine and Tony were both super helpful, they followed up regarding product inquiries, delivery timeframe and cost of items in a timely fashion. Very pleasant over the phone and professional via email. I will definitely refer my friends and families as well as order from them again. Thank you!!!!
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Posted 3 years ago
Home Theater Mart is rated 4.9 based on 40 reviews