Home Theater Mart Reviews

4.9 Rating 40 Reviews
95 %
of reviewers recommend Home Theater Mart
4.9
Based on 40 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Home Theater Mart Reviews

About Home Theater Mart:

Home Theater Mart is a premiere source of high-quality home theater decor, seating, theater signs, movie marquees, and classic cinema novelty items!

We provide our customers with the finest home theater decor on the market. From authentic movie theater chairs and film screens to popcorn carts and cotton candy machines, Home Theater Mart is proud to showcase a selection of movie theater decor items designed to inspire movie lovers of all types while creating a sense of nostalgia.

Visit Website

Phone:

773-830-3307

Email:

mgmt@htmart.com

Location:

67 E Madison St.Suite 1603A-137Chicago, IL 60603
Chicago
60603

Write Your review

Tell us how Home Theater Mart made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
We really like the carpet we received. HT Mart was very helpful to provide me all the info I requested and they were very patient answering my questions. I recommend HT mart to all my friends and families.
Helpful Report
Posted 3 years ago
I cannot say enough good things about this company. I found their website and they had exactly what we needed. The product is perfect but the most amazing thing is they were able to get my order to us with a VERY short notice. I highly recommend this company and certainly will use them again!
Helpful Report
Posted 3 years ago
My order was perfect! The customer service was excellent. I requested a change to the original mockup and there was no problem at all! Love love the final product!
Home Theater Mart 5 star review on 13th October 2020
Helpful Report
Posted 3 years ago
Tony and HT MART had been amazing to work with! Not only they were with me the entire project but also helped me find an installer to put my star ceiling up! Amazing work would definitely buy again and recommend them to friends
Helpful Report
Posted 3 years ago
Hi Manish, Thanks for taking the time to share your experience with us. It was a very unique project and we were glad to be a part of it! Best, Team HT Mart
Posted 3 years ago
Excellent service - top customer service will purchase from again
Helpful Report
Posted 3 years ago
Excellent service- top of line customer service Had a issue and it was resolved immediately and even better then expected. Great products will buy from again.
Helpful Report
Posted 3 years ago
Thank you so much for taking the time to give us your feedback! Making customers happy is our mission =)
Posted 3 years ago
Great service, high quality products and super responsive. Will give them my business again in the future!
Helpful Report
Posted 3 years ago
Great response, very helpful.
Helpful Report
Posted 3 years ago
We are beyond thrilled with our purchase at HT Mart. The marquee turned out beautifully. Customer service was extremely helpful and quick to respond to our inquiries. The final product looked even better than the picture. We highly recommend HT Mart if you have a need of a high quality product.
Helpful Report
Posted 3 years ago
Good products and good customer service
Helpful Report
Posted 4 years ago
I placed my order without any issues, material produced and shipped quickly. The shipping information was sent via email, hyperlink connects you to the status of the shipment....love it.... Will definitely order from your company again. Thank you
Helpful Report
Posted 4 years ago
Thank you for taking the time to give us your thoughts! We're glad you had a great shopping experience with us and we hope to serve you again in the future. - The HT Mart Team
Posted 4 years ago
Hi, excellent service, excellent guidance from staff, excellent products. I was pleased and very happy.
Helpful Report
Posted 4 years ago
I ordered my marquis sign online and it came exactly how I expected it. I was happy.
Helpful Report
Posted 4 years ago
I was very impressed with the customer service and your integrity is amazing. My husband's 60th birthday and you delivered as promised and he loved it. The quality is soooooooooo GREAT and honestly I had such a great experience, we are not looking into ordering the doors, now you are stuck with us for life!!! Thank-you for your help and assistance and being so WOW!!
Helpful Report
Posted 4 years ago
Top level customer service! Tony helped me get my home theater signed ordered and also provided me with a Black Friday coupon which saved me some money. My theater sign was packed extremely well and Tony followed up with me until I received it. I will definitely be ordering more products from HTmart.com Thank you Tony and team!!
Helpful Report
Posted 4 years ago
Just as described product with on time delivery.
Helpful Report
Posted 4 years ago
We had custom frames made and they looked great. Ryle had the best customer service. Will be ordering from them for my next project.
Helpful Report
Posted 4 years ago
Good!
Helpful Report
Posted 4 years ago
Picture frame was broken, may have been by delivery service not sure. Wasn’t going to go to post office to send it back so living the corner of the frame with gap.
Helpful Report
Posted 3 years ago
Hi Kristina, Thank you for taking the time to share your feedback. Our customer service team will be reaching out to you shortly to help you with this issue. They are trained to make sure all issues are provided with satisfactory solutions, and would never want you to live with something that you're not happy with. We look forward to helping you shortly! Sincerely, Tony Han Head Of Customer Success
Posted 3 years ago
The three stars are due to the poor shipping. My item was held captive by ups for almost a week sitting it their holding facility. I was not given the correct information when I would receive my item.
Helpful Report
Posted 3 years ago
Hi Steven & Michelle, We're sorry hear about your experience with delivery, we were not aware of the hold up with UPS. While some things were out of our control in the entire process, there's always room to improve in terms of proactiveness in communication and anticipation of delays on behalf of our customers. We appreciate you taking the time to give us this feedback, someone from our team will reach out to you shortly to understand the situation better and provide a proper resolution for your inconvenience. Sincerely, Team HT Mart
Posted 3 years ago
Home Theater Mart is rated 4.9 based on 40 reviews