HyroTrader have a Customer Happiness Grade of A-. Customers love their prices and customer service and are happy with their refunds.
“
Customer service is great, and also good where it is connected to bybit, so we do not have to worry about price imbalance as we have a proper liquidity provider, no spreads. Great work so far
”
- Russel Chan
“
Legit crypto firm, i just recived my first payout from 25k funded account. Challenge was hard but it was worth it, i passed on second time and already got my challenge fee refund. Custumer support is nice and quick response
”
- Macek Vavrinec
“
A very good and understanding prop firm. When i first started, i accidentally requested new funds on my demo account by mistake. Support was very understanding and and restored my account, allowing me to start trading again)
Now i have passed the challenge and received my frist payout along with a refund for challenge fee. Simply the best !
”
- D. Hanke
“
bach nguyen custommer service so fast and polite and precise and transparent, give this guy a raise
”
- Zaren Kamerek
“
Fast and effective service. The challenges are hard, but possible to pass. Just need to keep you focus and not let your emotions take over.
”
- Arnold Kusol
“
Thanks for the support and great service. Best crypto prop firm with best leverage and prompt support.
”
- Maraz Palar
