Hi Julio
We're sorry to hear you were disappointed by the customs charges applied to your order.
Customs duties and taxes are set by the destination country's authorities and are unfortunately outside our control. We do advise customers during checkout that international orders may be subject to local import charges and recommend checking these before placing an order.
We appreciate that these additional costs can be frustrating, and we're sorry they affected your overall experience. If there's anything further we can help you with regarding your order, please don't hesitate to get in touch.
Kind regards,
I Love Parcels
