Alcumus SafeSupplier Reviews

Name: Alcumus SafeSupplier
Address: Axys House Heol Crochendy, Axys House Heol Crochendy, Wales
Rating: 4.04

4.0 Rating 23 Reviews

74 %

of reviewers recommend Alcumus SafeSupplier

Company Reviews

Questions

Visit Website

Phone:

07585704196

Email:

gemma.king@alcumus.com

Location:

Axys House Heol Crochendy,
Axys House Heol Crochendy
Wales
CF15 7TW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Relatively simple to complete reverification . Only problem was on the Business Governance section: Took ages to realise I had to scroll down all the financial crimes and misdemeanours tick boxes to find the "None of the Above" option -please move it closer to the top of the list to make it more visible, as its likely to be the choice most people are going to select.”

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Posted 2 months ago

“Our 3rd year of accreditation & the process continues to be relatively simple with associated friendly support when required.”

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Posted 2 months ago

“The process to achieve accreditation is relatively simple and the associated support provided by the team is both timely and friendly.”

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Posted 6 months ago

“Once again, thank you for your promptness; it is very easy when working with professionals.”

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Posted 8 months ago

“The application was clear and concise and quickly responded to.”

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Posted 8 months ago

“I appreciated the professionalism and promptness we experienced.”

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Posted 1 year ago

“We were bounced into this by one of our smaller clients. Then pestered for ages to get it done, despite telling them that we didn't have the manpower to serve all these info requests. They did provide some good templates but the whole process has just been very irritating start to finish.”

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Posted 1 year ago

“Much easier than I thought it would be and advisors were helpful”

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Posted 1 year ago

“Made the process very easy and lots of help”

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Posted 1 year ago

“We've come to this registration process with great scepticism. The services that Alcumus provides seem to be just another hoop to jump through if we want to work with specific clients. Our systems are thoroughly assessed on an annual basis by BSI, Achilles, financial auditors and other institutions. All that SafeSupplier portal has done was to ask a handful of questions, check of certification and approval of our status. The clients could've easily done that themselves. The list of services that are available when we set up our profile on SafeSupplier portal doesn't include any of our main services, only a couple of peripheral items. This means we can't even use the portal to inform other potential clients of what we offer. I contacted our adviser about this but haven't heard anything back.”

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Posted 2 years ago

“A 5 out of 5 for the Customer Service Care Advisors who were helpful during the membership process.”

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Posted 2 years ago

“The process was straight forward, even for a company like ours. The assessment was quickly concluded”

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Posted 2 years ago

“This is not fit-for-purpose for all organisations. Many of the questions were not relevant, nor were the templates shared. The member benefits also offer little value to my business.”

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Posted 2 years ago

“All info was prompt and clear. Also, there was professional advice by the case handler. Very professional company overall.”

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Posted 2 years ago

“Kept chasing money for a paid invoice despite rasing an issue”

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Posted 2 years ago

“We were asked to enrol on Alcumus SafeSupplier from a customer and needed to be done very quickly. Alcumus SafeSupplier team were very helpful in helping build our account but it took them best part of 6 weeks to actually provide us with a log in to access our account.”

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Posted 2 years ago

“Simple, straight-forward onboarding process with great support throughout.”

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Posted 2 years ago

“An OK experience.”

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Posted 3 years ago

Thank you for feeding back on your experience with SafeSupplier and congratulations on your SafeSupplier verification.

Posted 3 years ago

“Honest and trustworthy”

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Posted 3 years ago

We're so pleased that you've had such a positive experience gaining your verification. Thank you for leaving us a review and congratulations on your verification!

Posted 3 years ago

“We dealt with very professional staff. They were very helpful and efficient and we received regular communication.”

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Posted 3 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving verification.

Posted 3 years ago

Alcumus SafeSupplier is rated 4.0 based on 23 reviews