“I invested $85,300 based on what seemed like legitimate trading signals provided by a broker. The scammers sent me videos of real trades and screenshots showing impressive PNL, making me believe I was about to earn big profits. Eager to make the same returns, I followed their advice and invested the money. However, I soon realized that I was dealing with a fake broker, not a legitimate one. The scammers took my 85,300 usdt and then completely stopped responding. I was left feeling worried and helpless.
In my desperation, I reached out to my friends for advice. One of them pointed me to the Chelsy Desmarais Team, and that turned out to be the best decision I could have made. The team, Chelsy immediately took action, investigating the situation thoroughly. They helped me recover not only my lost $17,500 but also the profits that I had been promised. I was absolutely thrilled and incredibly relieved.
If you’ve ever been scammed or are struggling to withdraw your investments from a broker, I highly recommend Chelsy Desmarais Team. They are experts in recovering funds and can help you regain what you've lost. Their professional approach and dedication to client success are unparalleled.
For assistance, you can contact C__H__E__L__S__Y__D__E__S__M__A__R__A__I__S__(54 )__{@}__GMAIL__ (D0T) c0M. They are here to help you recover your funds and restore your peace of mind.
Get in contact via WhatsApp::::+1 859 436 4211.”
“Shocking customer service ordered £300 worth of goods direct from JJ website they took my money but did not deliver the goods. No response to multiple emails, phone number does not work. Now going to have to try to get my money back through the bank.”
“I have written twice to customer services regarding my broken salt pot. On their website it says they offer a two year or more guarantee. Try getting it lol. Most disappointed. Nice designs badly made!”
“I have written twice to customer services regarding my broken salt pot. On their website it says they offer a two year or more guarantee. Try getting it lol. Most disappointed. Nice designs badly made!”
“Can you give 0 stars? Because that's what is deserved. Ironing board delivered; waiting for courier to pick up; no delivery; no ironing board; no refund; no customer service; no response in spite of 6 emails so far. This is theft as they are in possession of my money. I thought Joseph Joseph were great. They're not an the men at the top should be dealing with this swiftly.”
“BEWARE THE WORST CUSTOMER SERVICE EVER!!!!!
The order was for recycled bin liners x 4, which was paid for. I received the order and there was on one box of bin liners in a rather large box, instead of 4 rolls that I paid for.
I have emailed them four times regarding my recent order:and have received no response! Still waiting to here when the other 3 rolls of bin liners will be sent. They just don't seem to care. They are dreadful.”
“Terrible experience, don't buy direct from them
Ordered a set of knives at the beginning of January which have still not arrived.
I've sent several emails to their so called customer service team who have yet to reply to me.
Now contacted PayPal to see if I can get my money back.”
“Placed and paid for order on24th December 2024. Haven't recieved order, they don't reply to emails, the phone number in unobtainable. Absolutely shocking, would NOT recommend Joseph Joseph. Now getting card company to get my money back.”
“Absolutely awful and completely useless 'consumer care'. Several emails sent plus photos of damaged shoddy goods that were delivered - absolutely nothing back apart from the usual AI generated, we're so busy it will take a while before we contact you. Their forms of contact and communication are deliberately designed that the company never has to respond - basically a bunch of thieves, selling shoddy goods. Never again.”
“Terrible. Item ordered on 27/12/24. Not delivered. Three e mails sent , no reply received. Phone number listed is unobtainable. Attempting to recover money through credit card co.
Never again!”
“Ordered £70 worth of kitchen utility items. Thought being a premium product the service would match. I decided instead of buying through a third party to go direct on their website. I paid and purchased extra ‘express delivery’ meaning next working day delivery.
6 days later no sign of the products. For the last 3 days I have been trying to speak to Joseph and Joseph to resolve as the carrier details shows they don’t have the package.
The company does not have a public phone line, I have now emailed thier info adress 3 times with no response over the 3 days.
Took to instagram and direct messaged them and did get a response but no resolution.
The company has horrendous service and the lack of customer support makes me realise if I actually receive the products and there is a fault/ problem they won’t be able to support.
For a high end british design company I would have hoped better.
If you just buy their products better to do it through a 3rd party supplier not direct like John Lewis as at least you will get customer support.
Can’t comment on the products as never received any.”
“I bought a lovely dish drainer from Joseph Joseph.
But when a tiny plastic component broke I wrote to them and asked for a replacement.
They said they didn't supply replacement parts, so now a £70 product will go in the bin because they can't get a replacement part costing probably £1 to me.
Poor customer service and terrible from an environmental perspective.
Best avoid this company.”
“This company keeps sending me packages to my address for a Mina LaGrange. I've already sent in three emails to their customer service department and have never gotten a response. The customer service department is failing miserably by not correcting that person's address.”
“I ordered four items on 12 Jan. Only received one of them (and three items belonging to somebody else). Chased up on 25 Jan as hadn't heard anything. 1st Feb, still no response. Tried calling and their number 'isn't accepting incoming calls'. Their products are good, but customer service is shocking. You've been warned!”
“Please be careful with this company. I ordered an item weeks ago which the carrier sent back to joseph and joseph as I wasn't at home. I have checked with carrier who confirmed joseph and joseph had the item back on 21st November. I have never had a refund despite emails and there isn't a customer service number either which is really poor but I guess it's so they don't have to deal with any issues, but it's so wrong of them to not give my money back or at least send out another knife set.”
“I purchased three items from Joseph Joseph which I received on 23 November 2023. The products are of great quality and design. But the ironing board's handle is faulty which means I cannot hang it on the wall. I wrote to customer services on the same day to ask for a replacement handle. It's December 8th and I still haven't heard anything from them.
Having read other reviews I'm now convinced I will have to take my complaint further with my bank. Don't buy from them directly. Go to a shop and make sure you can see the product is not faulty.”
