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Jurys Inn Hotels Reviews

2.0 Rating 1 Reviews
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Anonymous
Anonymous  // 01/01/2019
Jurys Inn/Leonardo Royal Hotel Southampton Grand Harbour Hotel Nice enough hotel, and a good location. Just be very aware of the parking. The hotel claims to have 179 parking spaces, and you have to register your number plate to avoid car parking fines from Parking Eye. My advice for parking at this hotel is: 1. Arrive as early as you can, to try and get a space. 2. Once you have a space, don’t use your car again, unless you are sure to get back at a reasonable time. 3. If you can’t find a space in the car park, and you decide to risk parking near to the hotel, get up very early to miss the traffic wardens. The reason for this advice is that my partner received a parking ticket, for parking just outside the hotel. She had been to a funeral, and unfortunately because the wake and family dinner finished quite late, she was unable to find a space. Therefore, she parked as close to the hotel as she could, and thought she was within the grounds. But when she got to her car the following morning, she had a parking ticket issued by Southampton City Council. Discussing this with the hotel the receptionist was totally unempathetic and told my partner that there was nothing they could do, with a couldn’t care less attitude. Emailing the hotel afterwards their response was “the parking charge has come from the city council then I cannot assist”. So even though we spent about £200 for 2 nights, there is nothing the hotel will do to assist.
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Posted 2 years ago
Jurys Inn Hotels is rated 2.0 based on 1 reviews