“Scammers. After unsubscribing well before the deadline, I continued to be charged because the cancellation had not been taken into account. I cancel again the day I see that I am being charged wildly. Customer service refuses to refund and doesn't want to hear anything. A shame. Avoid absolutely, there are so many other more honest alternatives.”
“I informed them how I was unaware of the automatic subscription and that I stopped using their service when it was renewed because I was done using their service. I was hoping to be met with understanding. But I got a message saying I basically made a mistake and now I have to pay: "Since you purchased the subscription and received the service, there is an agreement between you and Kamernet and therefore, there is a payment obligation." This is a direct quote from the mail they gave me. They even threaten me if they don't get their money I will have to pay a lot more: "If one or multiple direct debit charges failed, you will need to pay the outstanding balance using the payment link in the payment reminder. We would advise immediate payment to prevent being charged with additional costs by debt collection agency Intrum."
The website is good, It would not be honest of me to complain about that. But the business strategy of making a subscription as this automatic is flat out attempt to steal money. It's for housing, most people will only need it temporarily and they know that.”
