The Wine Cellar Reviews

Name: The Wine Cellar
Rating: 4.92

4.9 Rating 233 Reviews

99 %

of reviewers recommend The Wine Cellar

4.9

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

2088008488

Email:

info@kosherwinecellar.co.uk

Location:

198, Stamford Hill, London
N16 6RA

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The Wine Cellar 5 star review on 28th September 2021

Anna

The Wine Cellar 5 star review on 25th August 2021

Jane

The Wine Cellar 5 star review on 24th August 2021

Valentina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service, bottles well packed, will buy again.”

Helpful Report

Posted 2 years ago

“Fine except for the awful, frustrating, deceitful service by the delivery company DPD.”

Helpful Report

Posted 2 years ago

“Ordered four bottles but only three invoiced and delivered. No communication with seller other than standard emails, no reason given for smaller order than placed. Delivery took four days from london N16 to london N2. Would have been quicker by bus.”

Helpful Report

Posted 2 years ago

“One was missing the card”

Helpful Report

Posted 2 years ago

Thank you for your review! We are happy to hear you had a positive experience! We look forward to seeing you again soon, The Wine Cellar

Posted 2 years ago

“Very pleased with the whisky, but postage was expensive.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, We are sorry to hear that you find our shipping charges expensive, we charge our customers what is passed on from our shipping partner and we believe that they are well in line with what other retailers in the industry charge, Hope to see you again soon! The Wine Cellar

Posted 2 years ago

“Great service!”

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Posted 3 years ago

Thank you for your feedback we appreciate the review, The Wine Cellar

Posted 2 years ago

“Arrived in great time and the packaging was superb!”

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Posted 4 years ago

“Good all round swift service with comparable pricing. Only small gripe was the packaging. I realise the items are breakable, but the size of the box and bubblewrap were beyond excessive. In the era of less waste and protecting the planet, shredded cardboard may have been a better packaging protector than 40ft of plastic bubble wrap. Food for thought.”

Helpful Report

Posted 4 years ago

“The bottle of whisky purchased was delivered on time, in good packaging and just what I wanted. Thanks”

Helpful Report

Posted 4 years ago

“I really enjoy buying my Israeli wine via your shop ! It’s reliable and I get the wine very quickly. One comment - I accumulated quite a lot of members point but have no idea how to use them. Would appreciate your advise. Thank you!”

Helpful Report

Posted 4 years ago

“My order came quickly, packaging is good, bottles were fully protected. I have not tasted the items yet.”

Helpful Report

Posted 4 years ago

Thankyou for your review! We are happy to hear you had a positive experience with our packaging! We value your input and look forward to serving you again! The Wine Cellar team

Posted 4 years ago

“Need to find a way to reduce shipping costs”

Helpful Report

Posted 4 years ago

The Wine Cellar is rated 4.9 based on 233 reviews