LabAlley Reviews

Name: LabAlley
Address: 12501 Pauls Valley Rd, Suite A, Austin, Texas
Rating: 4.55

4.6 Rating 73 Reviews

89 %

of reviewers recommend LabAlley

About LabAlley:

Lab Alley is an ecommerce supplier of essential chemicals for business and individual use.

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Phone:

512-668-9918

Email:

customercare@laballey.com

Location:

12501 Pauls Valley Rd,
Suite A,
Austin
Texas
78737

LabAlley 5 star review on 13th January 2026

Anonymous

Anonymous // 01/01/2019

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“Our experience with LabAlley has been excellent from start to finish. The ordering process was fast, simple, and very easy to navigate. Everything was handled efficiently, and our product arrived within a reasonable timeframe, well packaged and in great condition. LabAlley has shown great professionalism, quality service, and attention to detail. It is clear they care about providing reliable products and a smooth customer experience. We purchased the Lactic Acid 88%, Food Grade (FCC), and although we have not opened or used it yet, the quality and presentation give us confidence that it will meet all of our needs. We appreciate the great service, dependable delivery, and overall positive experience. We would definitely consider ordering from LabAlley again and recommend them to anyone looking for a trustworthy company and quality products.”

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Posted 4 months ago

“Good pricing, excellent service.”

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Posted 4 months ago

“Did not recieve order I need my order or my refund ASAP”

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Posted 4 months ago

We're truly sorry that your order didn't arrive. After reviewing the shipment, it appears the package stalled in transit and was no longer moving through the carrier's network. Because the tracking continued to show as pending, we had no indication that it had not been delivered until you reached out to us. As soon as we learned there was a problem, we immediately shipped a replacement for your nearly $500 order so you wouldn't have to wait any longer. We understand how disappointing it is to be expecting an order that never arrives, and we're grateful you gave us the opportunity to make it right. While situations like this are rare, if an issue occurs with a shipment, we'll always do our best to resolve it as quickly as possible. Thank you for your patience, and we hope your replacement arrives safely and meets your expectations. Please call us at 512-668-9918 with any further questions or support.

Posted 4 months ago

“I received my product very fast and safely packaged; I'm happy with the price!”

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Posted 4 months ago

“Love this company very good customer service and great product! They will make you feel like you’re part of the family and willing to help anytime.”

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Posted 5 months ago

“Amazing customer service.”

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Posted 5 months ago

“More than 10 days no delivery”

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Posted 5 months ago

“Excellent company to order from. Material quality and price are highly competitive.”

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Posted 5 months ago

“Great Selection. Fast Shipping. Well packaged.”

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Posted 5 months ago

“Great seller, will be returning customer.”

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Posted 5 months ago

“Items exactly as described and shipped well. I love Lab Alley and I'm just glad they exist- it's not easy to find reliable sources nowadays. Thank you, and I look forward to doing more business in the future.”

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Posted 5 months ago

“Great service! I received the product very quickly and was extremely satisfied with the overall experience.”

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Posted 5 months ago

“Delivered as promised, as priced and with a holiday discount. Thank you for continuing to deliver customer satisfaction.”

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Posted 5 months ago

LabAlley is rated 4.6 based on 73 reviews