LabAlley Reviews

Name: LabAlley
Address: 12501 Pauls Valley Rd, Suite A, Austin, Texas
Rating: 4.55

4.6 Rating 73 Reviews

89 %

of reviewers recommend LabAlley

About LabAlley:

Lab Alley is an ecommerce supplier of essential chemicals for business and individual use.

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Phone:

512-668-9918

Email:

customercare@laballey.com

Location:

12501 Pauls Valley Rd,
Suite A,
Austin
Texas
78737

LabAlley 5 star review on 13th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They haven’t even shipped it it’s been a week now”

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Posted 2 months ago

“I gave them money but they didn't send me anything”

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Posted 2 months ago

“too many emails, especially the ones from a 3rd party review company. just go away for now. please.”

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Posted 3 months ago

Thank you for taking the time to share your feedback. We appreciate you bringing your concerns to our attention. We are carefully reviewing your information and will be reaching out to you directly. Warm regards, Lab Alley Team

Posted 3 months ago

“Did not recieve order I need my order or my refund ASAP”

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Posted 4 months ago

We're truly sorry that your order didn't arrive. After reviewing the shipment, it appears the package stalled in transit and was no longer moving through the carrier's network. Because the tracking continued to show as pending, we had no indication that it had not been delivered until you reached out to us. As soon as we learned there was a problem, we immediately shipped a replacement for your nearly $500 order so you wouldn't have to wait any longer. We understand how disappointing it is to be expecting an order that never arrives, and we're grateful you gave us the opportunity to make it right. While situations like this are rare, if an issue occurs with a shipment, we'll always do our best to resolve it as quickly as possible. Thank you for your patience, and we hope your replacement arrives safely and meets your expectations. Please call us at 512-668-9918 with any further questions or support.

Posted 4 months ago

“More than 10 days no delivery”

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Posted 5 months ago

LabAlley is rated 4.6 based on 73 reviews