“Please do not use this translation website.
Seriously, DO NOT use this website!
I purchased the translation of a sales contract for a property on part of a client. They sent me a translation where the words "Seller" and "Purchaser" were mixed up. I'm not kidding. Incredulous, I asked them to confirm that they had indeed made a mistake because the alternative was that the contract was all wrong. They confirmed some 24 hours later in an almost giddy message that ended with the phrase "Anything still amiss, please feel free to let us know." I had to immediately order a new translation from another firm, which doubled my costs, and of course, they were absolutely unwilling to issue a refund for the translation they sent me, which they confirmed was a mistake, and ultimately useless to me. So I made a bad impression on my client, they cost me 1,400 USD for a useless document, and were happy to keep the money. Disgraceful.”
“Be aware of FRAUD!!! Do not trust! Awful Service! Even though their website indicates that 1 page includes 250 words, they charged me 2 extra pages for only a couple of words!!! When I asked my order to be canceled, they canceled the order but never returned my money (even though they said that I should receive a refund in 2-3 business days).”
“It was very disappointing and frustrating that I sent my daughter's birth certificate to translate because the names were incorrect. They answered me after a while when I emailed them to correct it. In the end, they said: we sent you an editable word document so you can add or change anything you wish.
Seriously!!. You got paid for that. Shame on you”
