Liquor Stars Reviews

"I got half my order. I have tried to call them no answer. I have email them many times No response. It\u2019s been over a month. Order number #28254. Buyer beware. \r\nDennis"

"I got half my order. I have tried to call them no answer. I have email them many times No response. It\u2019s been over a month. Order number #28254. Buyer beware. \r\nDennis"

"ORDER #27897 - I ORDERED MY LIQUOR OVER A MONTH AGO AND STILL HAVE NOT RECEIVED. PLEASE ADVISE."

"This is the worst place to order anything from, they\u2019re not professional at all. I place an order and it showed it was it stock, as well as showing that it would be shipped in 2-3 business days. It\u2019s been 3 weeks and I have gotten any update, confirmation codes or tracking number. It\u2019s been in preparing shipment for the past three weeks. Please please do not order anything from them. \r\nI wish I had video or pictures but still don\u2019t have anything to show"

"Please note that this review is based on my personal experience. Others may have had different experiences, so take this as just one individual's opinion.\r\n\r\nFirst of all, this site seems not not actually have the items in stock. It seems they try to source the products after an order is placed, and this process appears to be inconsistent. From my experience, shipping takes at least two weeks after purchase\u2014even that is considered fast. For the high-end whiskies I usually purchased (mostly in the $800\u2013900 range, occasionally over $200), it often took more than four weeks to receive the items.\r\n\r\nAnother major issue is the complete lack of transparency after the purchase. Emails go unanswered, and they never pick up the phone. I was only able to get in touch with someone related to the site via text through the number \u202a(619) 757-7571\u202c. However, this person never disclosed their name or role, yet occasionally sent me \u201cgood offers\u201d for high-end whiskies and negotiated prices\u2014all only via text. Calls were never answered, and texts often went ignored for days, then suddenly I'd receive a response out of the blue. There was no consistency or transparency in the process.\r\n\r\nThey frequently say things like \u201cit\u2019ll ship tomorrow\u201d or \u201cit\u2019ll go out Friday,\u201d but not once did they meet those timelines. Their messages constantly changed, and the status updates rarely matched reality. In one case, they even generated a tracking number, but the actual shipment didn\u2019t go out until 2\u20133 weeks later.\r\n\r\nPackaging is also highly unprofessional. They use leftover scrap paper or what looks like recycled trash as cushioning material. Thankfully, the whisky arrived intact, but still\u2014it was far from professional.\r\n\r\nIn some cases, the item delivered wasn't even what I ordered. That led to additional hassle with refunds and back-and-forth disputes.\r\n\r\nIn conclusion: this is not a scam site in the sense that they never deliver, but it was one of the worst post-purchase experiences I\u2019ve had. The process is unclear, the timeline unpredictable, and the customer service practically nonexistent. No matter how low their prices are, I personally will never order from them again. There are plenty of other sellers that may charge a bit more, but offer far better service and reliability.\r\n\r\nIf you're someone who cares only about low prices and doesn't mind waiting an uncertain amount of time with minimal communication, then this site might suit you. But if you expect transparency, responsive support, and to receive your item within two weeks, I would not recommend here."

"Run away, terrible company. Order Doc Holliday display set. Case showed up broken, packaging was fine so the case was broken when packed. Missing components of order as well. Value of this bottle is the display, haven't received any responses from multiple attempts to contact."

"Run away, terrible company. Order Doc Holliday display set. Case showed up broken, packaging was fine so the case was broken when packed. Missing components of order as well. Value of this bottle is the display, haven't received any responses from multiple attempts to contact."