“As always, fantastic service and helpfulness in carrying purchases out to the car. Cant' fault machine mart. GREAT prices, great quality and friendly staff. 11/10 Machine Mart :)”
“I bought a Clarke inverter generator and theirs was the lowest price I'd seen. I also had the option of picking it up myself from one of their stores, rather than having it delivered.”
“Every now and then Machine Mart provide a VAT free offer on some of their products.This has enabled me to buy some wood working tools and machinery saving me a number of pounds that just go to the government.”
“I needed an output regulator for my Rebel Air 30 Compressor. Rang Parts Department with Part No. and ordered on line. Item arrived in post next day. The new part had been modified and was certainly manufactured to a higher specification than the original part that had failed.”
“Very helpful staff in store (Southampton) who followed up with answers to technical questions on products as promised. Ordering was simple and delivery quick and on time.”
“Their selection of products is great - huge choice, and well-presented that one can see in advance (as opposed to the catalogue / Argos / Screwfix / Toolstation -style of shopping) - here's an actual store with goods displayed on shelves that can be browsed to see exactly what's what and what's best for the job.
Staff are incredibly well-informed & helpful when (/if) they're needed - there if you need them, but not pushy / in your face if you don't. Their levels of customer service and product knowledge is well above standard, and the products are varied for whether you are an infrequent / DIY user, or a day-to-day high intensity professional. Everything's very good quality, and represents excellent value for money for the particular type, ie. amateur / professional buyer.
It's my absolute and number one 'go-to' shop of choice for all my tools, definitely!”
“I ordered a 3-foot long breaker bar with a 1/2" drive to undo an extremely tight, Locktite-secured pivot stub on a classic motorcycle. This extremely robust and nicely finished item arrived the next day - and the job was done with no fuss. Brilliant service from these chaps, as always.
D Lyons, Kingston, Surrey”
“Customer service is always amazing, smiling employees and always happy to help with knowledge of their products! Great range of tools, and all at really reasonable prices!”
