“I bought from this company because of items being made in Scotland. I live in New Zealand where there is a great NZ made focus. The website was great and there were beautiful gifts to buy, I try to only buy vegan so that was another plus to have vegan items available. Free shipping on first order was a definite reason to purchase.”
Thank you for your kind review. I was delighted to see an order come in from New Zealand, I'm so pleased you found us. If there's anything we can help you with in the future, do get in touch!
Thank you for this positive 5 star review, I'm so pleased you were happy with your order. As a small company having positive feedback like this is so helpful.
Alexandra Borthwick, Founder.
I'm sorry you didn't find it as tasty as at the hotel Judy. I'll have to pop in when I'm next passing Laggan. I wonder how they served it there? The charcuterie is really popular so I keep meaning to share some of their serving suggestions on my blogs, I'll do that soon. Best, Alexandra
“I was looking for a gift for friends who had recently located to Scotlsnd from South Africa. It was good to have a variety of options to choose from and payment from South Africa was simple. The gift was delivered with no problems and is beautiful.”
Thank you for your kind words. I'm so pleased you liked Made Scotland and found it easy to use. I hope your friends settle into life in Scotland well. Best wishes, Alexandra
Dear Lavinia, so sorry to hear this. I've just looked and can't see a message from you anywhere, so I'll drop you an email now and we'll sort it out asap. Kind regards, Alexandra.
“I decided to support a local shop and buy a book from Made Scotland. Despite a slight misunderstanding with the delivery company, Alexandra was able to resolve it. Thank you once again—I'm glad everything turned out well. Best of luck to you!”
Hi Tetiana,
I'm pleased you received the book at last and that you're happy with it.
I'm only sorry that the Royal Mail kept failing to deliver it. I'm not sure why they failed to locate your address and I am still trying to resolve it with them, as they managed to misplace the first two books that were sent out to you.
We always try to offer our customers the best service so I am sorry that on this occasion the postal system has let us down.
I hope you enjoy the book and thank you for buying from Made Scotland.
Best wishes,
Alexandra
Founder
“I’ve purchased a few items from Made Scotland now, and they have all be beautifully made and packaged. I love that I can purchase many different items of high quality Scotland produce all in one place. Best marketplace I’ve ever used.”
“I love my coin purse however somehow I ordered a blue purse (kingfisher ) when I thought I had ordered the green one I have no idea how this happened and I realise I should have checked I didn’t return as to order again and return would have been 1/3 of the price of the purse the purse is extremely well made and I love it but def not a blue person but never mind”
Hi, I'm so sorry about this, it's annoying for you, as I know how it is, we all have colours we love and others we are less keen on.
I'll check the order to see what happened. We'd be more than happy to swap them around, or is it too late and you've already put it to use? If not do get in touch, you can email me at info@madescotland.com.
Kind regards, and colour aside, it's great that you're pleased with how well it's made.
Thanks so much for shopping with Made Scotland.
Alexandra
