“Just had my first of three appointments. so far-so good: the pleasant company and good time keeping of Gizem who drove me to and from the hotel and surgery each day. The empathetic nature of the dental surgeon, and the regular after-care text messages from Zeynep asking about my progress of recovery. 👍🏾”
“Please AVOID this clinic called Medlife to save yourself from the biggest disappointment of your life.
I went to Medlife for the first time for 6 implants and a sinus lifter, and everything went well and painlessly. I was overjoyed, but little did I know that would be the beginning of my worst medical experience ever. After six months, I returned to Medlife in Izmir in search of the perfect smile they had promised. Unfortunately, they ruined my teeth, and my smile is far from perfect.
The dentists are really inexperienced and unethical, and they completely messed up my mouth. My Zirconium Crowns on my upper teeth are different shades, and the side ones are very wide and huge because of their mistakes, they haven't told me
They didn't even gave me a mirror to look at my new teeth but they sent me straight to my hotel. I called they explaining that i have pain and i am not happy with the results but no one seems to care, the ignoring my emails, messages and calls.
I had to go to Uk emergency dentist to be told that i have an infection and that what they did is wrong so i have to take all of them out. Everything is about money, and once they take it from you, that's when the are careless and bad things happen.
Everything is about they image and reviews, they pushing you to leave very good reviews so they can catch other customers. I REGRET the day i choose them and i will strongly recommend you to find someone else to look after yourself and your smile.”
“Here's the disgusting way they look at their customers:
I got their quote after getting a “good reference” from a friend of mine. I had already paid the 20% to another hair transplant clinic, but I gave up due to a bad review I read.
Shortly after receiving the quote, I found out I might have had cancer and had to schedule a colonoscopy. I warned them it would take a few weeks. I wasn't sure how long it would take to get the biopsy result. A little over two weeks after the deadline I was told to maintain the discounted price, I finally received the exam results (2 weeks and 4 days to be precise). I immediately sent them a picture of the NHS document to ask them to schedule my surgery for October. It was a bad surprise when they refused to keep the quote price. I tried to argue that in an extreme case like this the possibility of cancer should make them think about keeping the price as if I had paid the 10% that guarantees the price until the end of the year. I refused to continue the conversation with that person because I thought this lack of sensitivity to be unbelievable.
Now, if I pay 10%, they can keep the price, but with the possibility of cancer it would have made the surgery useless, can they not keep the price?!!
I decided to call to the clinic asking to speak to another person because I thought it was just one person's lack of common sense. That's when I got another surprise when the attendant said she would return my call with the managers response, but they didn't call me back. Hours later I called them again asking to speak personally with the manager. He refused!
Well, if that's the way they deal with a customer, thinking only about money, showing complete disdain for someone who would trust them with their head, we can all imagine how they would handle an eventual post-surgical problem, once they got the customer’s money.”
“Here's the disgusting way they look at their customers:
I got their quote after getting a “good reference” from a friend of mine. I had already paid the 20% to another hair transplant clinic, but I gave up due to a bad review I read.
Shortly after receiving the quote, I found out I might have had cancer and had to schedule a colonoscopy. I warned them it would take a few weeks but I wasn't sure how long it would take to get the biopsy result. A little over two weeks after the deadline I was told to maintain the discounted price, I finally received the exam results (2 weeks and 4 days to be precise). I immediately sent them a picture of the NHS document to ask them to schedule my surgery for October. It was a bad surprise when they refused to keep the quote price. I tried to argue that in an extreme case like this the possibility of cancer should make them think about keeping the price as if I had paid the 10% that guarantees the price until the end of the year. I refused to continue the conversation with that person because I thought this lack of sensitivity to be unbelievable. Now, if I pay 10%, they can keep the price, but with the possibility of cancer that would have made the surgery useless, can they not keep the price?!! I decided to call to the clinic asking to speak to another person because I thought it was just one person's lack of common sense. That's when I got another surprise when the attendant said she would return my call with the managers response, but they didn't call me back. Hours later I called them again asking to speak personally with the manager. He refused!
Well, if that's the way they deal with a customer, thinking only about money, showing complete disdain for someone who would trust them with their head, we can all imagine how they would handle an eventual post-surgical problem, once they got the customer’s money.”
