“I would like to express my disappointment regarding the quality of the towels I purchased from your store. Despite carefully following all the provided care and washing instructions, the towels have started to deteriorate significantly. Each time I use them to dry my hands, they shed a considerable amount of lint and small fabric pieces, making them unsuitable for use.To compare, I recently purchased towels from another retailer for nearly half the price, and their quality was noticeably superior. Unfortunately, this experience has left me very dissatisfied with your product, as it does not meet the standards one would expect given the price and brand reputation.I hope you will take this feedback seriously and review the quality of these towels to ensure better satisfaction for future customers.”
We are sorry to hear that this is the case for you. Does this apply to both towels you ordered? We will send you an email because we will of course resolve this with you. Normally, our towels shed much less because they are made from high-quality materials and combed cotton.
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