“SCAM, 0%chance of winning please read
THEY DO NOT ADD TICKET PURCHASES TO THE PRIZE POOL
You can like I did, purchase tickets, win the game, and win less than the amount you bought the tickets for. This is an absolute scam. then when queried they will tell you, you knew the prize pool before you bought the tickets. I bought £4.80 of tickets won the game and won £3.something. BE AWARE. After a long complaint, i got this response.
'I am truly sorry you feel this way. Kindly note I have only provided information that we have available. The prize is presented beforehand on each room, and it is only up to our players how much they want to spend on tickets.'”
“I have won £2100 and received an email saying they will not honour it as my name doesn’t match on the account I have sent them all the proof they need and been using the bank account on this site for years and never had a problem withdrawing before so not only have I lost what I deposited I have lost my winnings and nobody willing to help me anyone have any advice please”
“My name is MR H and I opened an account with moon bingo last week . I registered my correct details and then was able to deposit.
I played for a while and deposited again and again. Eventually I won some money back and withdrew £2500 once I had done this I was then asked to verify more details which I sent over straight away , driving license, bank statement last 3 mths. After I had done this I called the customer care team and asked if they had received all the information they needed and they said yes and everything was being processed. So I continued to play on this site . And was still able to deposit. Following day I called the customer service team again and asked if everything had now been verified. Which they then sent me a email saying account fully verified no more information needed and they was then able to look at the withdrawal of what I won. So I continue to play on this site and spend a total of £1895 and won £3600 approximately. So I was waiting now on an amount of £2500, £600, £500. I called the customer team again as this is a lot of money and was waiting for this to come back to my account. There responded, the money is on its way it’s just going through approval and will be in your account in the next 3 days , so I replied no problem thanks for your help. About 2 hours after this phone call I get a email stating I will only get back the money I deposited and no winnings . I was gob smacked and called the customer team up . The email stated I’ve had another account along the lines with a sister company which I didn’t know was part of moon bingo as normally if you can’t open an account it stop you when you enter email details. . So further to my conversation with the customer care team they just kept saying because I’ve had a account with a sister company of yours they will not pay me any winnings . You will only pay me back any deposit I’ve made. So my other question also is if I hadn’t won anything would I still of got the deposit back. I want to know when I self excluded from one of your sites dates please and any other of your sites I may of had an account with. I didn’t know I couldn’t play on the moon bingo site others wise I wouldn’t off. It’s not my fault you allowed me to deposit taking my money and then verify my account to still continue playing. Then when I’ve won some money you don’t pay it out. SO MY QUESTION IS TO ANYONE OUT THERE THAT WASNT AWARE THEY COULD PLAY ON A SISTER SITE TO ONE OF WHERE YOUR EXCLUDED FROM IF THEY DID PAY ANY WINNINGS TO YOU THEN THERE BREAKING LICENCING RULES AND MUST BE ACCOUNTED FOR. IF THEY JUST CLOSED YOUR ACCOUNT AND PAID YOU NOTHING BACK THEN ITS WORTH ASKING FOR IT AS THEY WONT JUST GIVE YOU IT BACK LIKE THEY DID ME , WAS ONLY BECAUSE I ACTULLY WON MORE THAN WHAT I DEPOSITED. , JUST THOUGHT ID SHARE THIS WITH PEOPLE TO SEE IF ANYONE HAD SIMILAR DEALINGS”
“My daughter has opened an account in her own name and details but has used all my money from my own bank account.
How has she been able to use my bank account, in my name, my details, but her account is in her name??
I am totally desperate now for advice to get all my money back.. please help me please”
“Had high hopes for this site but will not pay me the money they owe me if something belongs to somebody else you don’t just take it and that’s what they have done with my money utterly disgusting”
“The site is full of exciting games and bonuses. Anyone who has a passion for games, this is the best site to use. The chat support is very quick - they answer your queries or complaints very quickly. I love playing games on this site.”
“The site is full of exciting games and bonuses. Anyone who has a passion for games, this is the best site to use. The chat support is very quick - they answer your queries or complaints very quickly. I love playing games on this site.”
“The initial experience of playing bingo was pretty bad. I was losing money and thought of quitting it. Then one of my friends told me this is how it works - I need to focus more and try my luck. I was very happy to win for the first time just a few days back. Moon BIngo is a great website - offers a variety of games. They’re easy to play and a real stress reliever after a long day.”
