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Myer Reviews

1.5 Rating 164 Reviews
F
Happiness Grade
F

Refund - Difficult

33.33%
Industry Average
Called Customer Experience Centre and they reassured me that I would receive a refund that week.
posted 4 months ago - Melinda
Bought something with a Myer birthday voucher when I returned the item as it was cheaper online - the assistant said I couldn’t get the voucher back so my refund was less my original voucher what a total rip off.
posted 6 months ago - Unhappy customer
They listened to the issues and said that they would allow a refund as a one off! I accepted the refund, but advised that this was not a one off example - it was a case of basic ACL guarantees.
posted 6 months ago - Anonymous
Bought sadler shoes that squeaked one month after purchase but to try and get some sense on refund I just gave up
posted 7 months ago - Anonymous
I’m giving one star because the sales staff are well intentioned but all in all Myer is atrocious at refunding money when they make an error.
posted 10 months ago - Anonymous
Took AGES to get refund.
posted 10 months ago - Anonymous
Received online purchase, but the items were broken, only offering refund not replacement. Supplied all pictures and information refund was approved??? What they say. 2 months still chasing refund and getting the lies and run around every week. My advice “DONT BUY FROM MEYER ONLINE STORE “
posted 1 year ago - Anonymous
A few hours later received an email from Myer that one of the items were not available and I would get a refund.
posted 1 year ago - NS
Couriers didn’t deliver my online purchase and Myer still hasn’t given me a refund despite it being shipped back to the supplier. Honestly so unfair, I spent $300 and got nothing but a head ache.
posted 1 year ago - Anonymous
That was Tuesday 16 th Jan 2024 today Wednesday 24th January 2024 still no refund but guess what I get a email about sale items 40% off there is my Sandy Cape Linen Quilt Cover set in shrub $134.
posted 1 year ago - Anonymous