Myer Reviews

“ Poor customer service and no accountability. ”

“ When I called customer service they told me there is a problem on their website and they know what is being advertised as 500ml bottles are actually 350ml sachets (that aren’t even advertised on the Myer website)! No offer of credit or sending out additional diffuser oil to make up the difference. ”

“ Weeks later I still haven't heard anything from Myer and my daughter missed out on present :( Not happy! I see from the other reviews that Myer online service is appalling. ”

“ Their online service is appalling. They refused to help me and advised that there wasnt a way for me to raise a complaint. I wanted to cancel my order and called straight after I had placed it and was told I couldn't cancel the order as the "system" had already processed it. Absolutely no care or help. DO NOT USE! ”

“ Very poor customer service 😢 ”

“ The chat staff should really be retrained. Service was terrible and response did not address the issue I was having. I was expecting much more from a reputable company like Myers. Really disappointing customer service. The chat staff could not even send a basic transcript of the chat to the customer. This is bad. Just bad service ”

“  If I had wrongly returned it to a division that isn't directly responsible for it, they could have at least provided some positive customer service by forwarding it on to Myer themselves, after I did pay about $12 postage to return it. ”

“ Pathetic customer service and obviously how Myer makes a profit these days by ripping off customers. ”

“ I have not seen any happy staff or customer service at Myer in joondalup. ”

“ I tried to contact customer service as I want to exchange an item online and wasn’t given that option. ”