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The NGO Company Reviews

5.0 Rating 78 Reviews

100 %

of reviewers recommend The NGO Company

Company Reviews

Product Reviews

About The NGO Company:

We are an agricultural equipment e-commerce seller based in sunny Southern California. Our primary product offering includes a diverse range of 4,500-to-12,000-pound professionally rebuilt and reconditioned compact excavators from popular and established Japanese manufacturers such as Komatsu, IHI, and Mitsubishi.

We strive to deliver the best farm equipment buying experience with our direct-to-consumer business model. We are also a proud family-owned, customer-centric small business. What sets us apart in the industry is our top-notch reconditioning quality, ultra-responsive customer service, fast shipping, and detail-oriented product listing.

Visit Website

Phone:

8402056182

Email:

info@ngollc.com

Location:

Long Beach,
Long Beach
California
90813

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The NGO Company 5 star review on 21st March 2024

The NGO Company 5 star review on 27th July 2023

The NGO Company 5 star review on 27th July 2023

The NGO Company 5 star review on 27th July 2023

The NGO Company 4 star review on 4th May 2023

The NGO Company 4 star review on 4th May 2023

The NGO Company 5 star review on 23rd April 2023

74

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Me n my wife so happy of youre service its 100% prrcent”

“NGO & company fulfilled their every promise swiftly and accurately. Every promise made was kept on time. The machine bought was represented perfectly in every detail. To say I'm satisfied is an understatement. In the business climate in which we endeavor today, this company and supporting workforce is to be treasured. Thank You Ray!!!”

“So I purchased the Komatsu excavator in August of 2020 from NGO. They are extremely professional. I had a great buying experience, no problems whatsoever. Communication was top notch.”

“Great service. Product delivered by great delivery service. Although there was a shipping delay to California there was very good communication and then the product was delivered on time.”

“Very reliable company help me every step of the way even after purchase sent me parts for my machine that had failed.”

“Great machine”

“They have been great to work with, the machine came in on time as ordered, answered all of my questions and were very eager to help. Upon using the machine I noticed the full gauge was not working and they are getting the parts and sending them to me which they did not have to do and took it upon themselves to make sure everything works. I am very satisfied with their company.”

“NGO came thru for me! Ray answered my questions and kept me informed thru out the entire process. He was up front about condition of machine and maintained excellent communication. I was concerned about sending that much money to a company i did not know. NGO turned out to be a very reliable and reputable company to do business with. He took care of all the trucking schedule and it was delivered promptly by very friendly and professional drivers. I would recommend them and would buy from them again without question. THANK YOU RAY, you are a good man to deal with.”

“NGO Co delivered my new tractor w great professionalism. Mr. My Nguyen kept me informed on delivery updates and I am extremely happy with the tractor. I would definitely recommend NGO CO to my colleagues and purchase from them again.”

“I will admit that I had some misgivings about buying a machine sight unseen from a company 1500 miles away. But it was a pleasant surprise to work with The NGO company as they made the process easy and were very professional in communication and service. They kept me posted on the status of the equipment and helped to arrange shipping which also went very well. Good company and the product they sell is worth the extra effort. Highly recommend.”

“ray was very helpful in getting this machine and other than loose wires and missing bolts and grease zirks it is performing as expected we dont sweat the small stuff and once we found the loose wire on the alterator it is running good.”

“Very good Company to work with they had a Finance Company to work with who had great rates for the purchase of the Mini Excavator also very helpful in finding me a Grading Bucket for the Machine after we received the Machine. Also any question about the Machine they were happy to help.”

“The excavator was what was advertised and worked as well as represented. Shipped on time and arrived as scheduled.”

“The Komatsu PC28UU that I purchased has been a good excavator so far. NGO was very good about keeping in touch with me during the purchase and shipping process. I would not hesitate to do business with them in the future.”

“Ray was responsive at every turn of our deal. I was very hesitant, but all my questions were answered more than promptly and the effort to provide a quality product is apparent. I’m already thinking about another machine from this great little company!”

“Wonderful to work with. Ray was on top of it every step of the way. Quick responses and in communication the entire time time.”

“NGO is a great company with nice machines . Ray was very helpful there was a problem which he resolved quickly. I am very pleased purchase and would do business with them again.”

“NGO provided me with a Komatsu 20-7 excavator. I am pleased to say the unit is as advertised and in good running condition. Working with them was a good experience and the people where helpful.”

“Very knowledgeable staff. They were very prompt at answering and returning my calls with the right information. Would like to thank you guys again for everything.”

“Great dealing with these people. Follow up customer service checking satisfaction was superb. I would recommend them.”

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The NGO Company is rated 5.0 based on 78 reviews