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Old Boot Sofas Reviews

5.0 Rating 175 Reviews
100 %
of reviewers recommend Old Boot Sofas
5.0
Based on 175 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Old Boot Sofas Reviews

About Old Boot Sofas:

Old Boot Sofas are all about quality, comfort and style. Handmade in England using only the finest materials, we offer a great selection of leather sofas and chairs which can be viewed in our stunning Derbyshire showroom. From timeless Chesterfields to more contemporary styles, each has a unique Old Boot twist. With comfort and durability each Old Boot is perfect for quality seating that lasts a lifetime.

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Old Boot Sofas 5 star review on 14th April 2025
Louise
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 14th March 2025
Angie
9
Anonymous
Anonymous  // 01/01/2019
We have Just received our lovely leather sofa its better than we expected, we ordered online without seeing it first as we live a long way from the shop so it was a gamble but we neednt have worried as the Hepburn is better than we had imagined. We were sent leather samples and chose a colour which matched our Hepburn perfectly. I highly recommend Old Boot
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Posted 5 years ago
Our fabulous Alfie sofa arrived a couple of weeks ago and we love it! First class customer service from start to finish from all the team at Old Boot. Highly recommended
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Posted 5 years ago
I placed my order for my Old Boot Snuggler over the phone, never having seen the range other than online. I was given a very accurate time frame for completion of the order and was kept up to date with progress which was unexpected and reassuring. My queries were answered promptly with a very friendly attitude. Then my Snuggler was delivered. It's gorgeous. If I had the space I would buy more from the range.
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Posted 5 years ago
I have had a few issues along this journey that did annoy me - visited the new shop in Fulham to look at selected sofas but only to find it was a partial wasted journey, I did however manage to look at the colour and type of leather I wanted - I then placed my order and paid my money - numerous delays with manufacture dates and I was not updated but needed to push and ask for updates which I was given - The delivery date was cancelled as the van boke down ! which was annoying as I had sold and delivered my old sofas to the new owners so I was ready for the new, but another week went past for me sitting on the floor :-( The sofas did arrive and I am very pleased with the end result which does go someway to wipe out problematic issues in the early stages - they look great and they are comfy but only time will tell how well made they are and how they will last ! watch this space and I will update
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Posted 5 years ago
First class service from order to delivery. Beautiful sofa...the judge. Luxury leather looks and feels great. Was a little worried about delivery given my very rural locale....however delivered exactly as planned, no delays. Delivery people excellent! Kept up to date via email with sofa progress. Would highly recommend.
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Posted 5 years ago
Were really pleased with our leather Hepburn sofa (which was made without stud work at our request) - the quality is very good and it is exactly what we were looking for. Good service and communication throughout.
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Posted 6 years ago
Our visit to the shop was delightful. We were well looked after and given information and advice. Choosing our sofa became an experience rather than a task to tick off the list. We were offered coffee while we sat and made our decision and subsequent purchase. We were kept up to date via email as to how everything was progressing and today we took delivery of our beautifully designed and crafted Hepburn sofa that looks even more stunning than we anticipated. The delivery men were professional, cheerful and helpful arriving within the two hour slot despite issues on the motorway. An excellent experience all round.
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Posted 6 years ago
My sofa was a bit delayed, however I have to give the 5 stars. After all I received my sofa in time for Christmas and its beautiful. You cant find anywhere elese such good quality products for good prices. Buying online is risky and most of the time disappointing, however the sofa was more than I expected, very good quality and looks fabulous.
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Posted 6 years ago
Loved our judge chesterfield so much that I bought a Hepburn armchair, yet again the process was a complete joy, EVERYTHING about the process of purchase,delivery and the end product is top notch
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Posted 6 years ago
Beautiful sofa really pleased with it the price and the service were excellent, I would thoroughly recommend this company to anybody
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Posted 7 years ago
Exceptional customer service from Old Boot Sofas when our puppy chewed and damaged the cushions on our 'Howard' sofa. We rang and explained our predicament, sent the leather covers back and they repaired them so they were good as new and returned them to us, all at no cost. You just wouldn't get that kind of response from the big retailers. Amazing. Thank you Old Boot Sofas! I would recommend you to anyone looking for a distinctive, high quality, sensibly priced sofa backed up with unrivaled customer service. Why go anywhere else?!
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Posted 7 years ago
From receiving samples, the initial order followed by a call from Andy and the very efficient delivery guys and a final call from Andy to check I was happy with everything, all the excellent reviews Old Boot gets for customer service are well deserved, but is the sofa any good? Well, I took delivery of the Judge in rustic brown 2 weeks ago and it looks great,feels wonderful and just oozes quality. Ive bought a lot of sofas in the last 40 years and quite simply this is the best sofa I have ever owned. Old Boot know what they are doing, I.e. provide a quality product at a fair price and ensure customer service is the best it can be. thank you Old Boot, I will never buy a sofa or chair anywhere else again!
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Posted 7 years ago
The company are happy to discuss your order in detail and are quick to provide samples of leather and information about their products. Efficient delivery team who put the sofa together with care. We are enjoying using the sofa now - great feel and appearance to the leather.
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Posted 7 years ago
Love our new chair, beautifully made and great colour. Thank you very much.
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Posted 7 years ago
The sofas are absolutely amazing ...the detail and workmanship is second to none ....from purchase to delivery the service has been outstanding....
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Posted 7 years ago
Can't praise this company enough no pushy sales people,very good customer service and excellent product using first-class materials.The delivery was spot on quoted time ,with aftercare being fully explained by the delivery men and even a free care kit supplied .Really enjoying my Battersea sofa and snuggle chair .Thanks
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Posted 7 years ago
We are very pleased with our two sofa's. The workmanship and attention to detail is first class.
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Posted 7 years ago
Worth visiting the shop, if for no other reason than to act upon their recommendation for coffee/lunch when asked. Bonbon, a caf & delicatessen across the road. Where we raised a glass in celebration of our mornings purchases, being a Hepburn Sofa & Armchair. Which when duly arrived, confirmed we'd made the correct decision. Once unpacked and installed in their correct positions, by two extremely helpful & friendly guys, who took us through the care package etc. that is duly supplied with such high end product. Fantastic quality, that we will be enjoying for years to come. Many thanks indeed.
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Posted 7 years ago
Excellent sofa buying experience. They keep you updated every step of the way. We needed our sofa modualrised as it wouldn't fit up our staircase - it was worth the extra wait! What amazing quality, it really is a sofa to last a lifetime. Expert and friendly delivery guys too!
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Posted 7 years ago
I found Old Boot Sofas online while searching for a decent sofa with a hardwood frame. I had visited a lot of the retailers and was less than impressed with most of the sofas with a few exceptions. I have also had bad experiences before from the usual furniture shops. After looking at online reviews of Old Boot Sofas and speaking to them direct over the phone I felt confident their sofas would offer the quality I was looking for with an attractive price. Old Boot Sofas explained the manufacturing process to me, sent samples of the leathers available, explained the materials they use, and even detailed the maintenance products they would send with the sofa (and that very little maintenance would be required). I was reassured by the 15 year frame guarantee, the no quibble return policy and the excellent information provided by their staff. My two Hepburn Sofas arrived sooner than the estimated delivery date at a time suitable to myself. I would highly recommend them to anybody looking for a step up in quality and service from the usual furniture retailers. In short - I am over the moon with them!!! Gary, Scotland.
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Posted 8 years ago
Old Boot Sofas is rated 5.0 based on 175 reviews