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Old Boot Sofas Reviews

5.0 Rating 175 Reviews
100 %
of reviewers recommend Old Boot Sofas
5.0
Based on 175 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Old Boot Sofas Reviews

About Old Boot Sofas:

Old Boot Sofas are all about quality, comfort and style. Handmade in England using only the finest materials, we offer a great selection of leather sofas and chairs which can be viewed in our stunning Derbyshire showroom. From timeless Chesterfields to more contemporary styles, each has a unique Old Boot twist. With comfort and durability each Old Boot is perfect for quality seating that lasts a lifetime.

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Old Boot Sofas 5 star review on 14th April 2025
Louise
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 11th April 2025
Anonymous
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 9th April 2025
Laura
Old Boot Sofas 5 star review on 14th March 2025
Angie
9
Anonymous
Anonymous  // 01/01/2019
Just Received delivery of my Judge sofa - amazing quality and excellent customer service - would highly recommend this company and will definitely use again - Thank you Old Boot Sofas Marlene Stirling
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Posted 8 years ago
Bought a large distressed leather chesterfield sofa bed. Got a call confirming all details, how the process will work and when the sofa will bed delivered. Everything went perfectly. The delivery and installation were carried out by two professional and friendly chaps whom demonstrated how the bed works, how to care for the sofa and gave a sofa care kit and assured me if there were any problems they would come and sort them Love the sofa and the service. Cant fault this operation.
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Posted 8 years ago
2 Battersea sofas. Couldn't be happier with them. SO comfy and they look fabulous! Quality and customer service have to be experienced to believe as we have never dealt with anyone as good as Old Boots. Cannot recommend enough!
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Posted 8 years ago
Very good, friendly service. My sofa is beautiful, I'll enjoy it for many years to come.
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Posted 8 years ago
Cant say enough good things about this company. Fantastic service, fantastic quality sofa,s. So good I bought a second one. Two rustic chocolate graduates, one button base, one with cushions. They are works of art. I couldn't find quality like this in retail. Everyone who has seen them have been like wow. Thanks to Andy and his great staff. Don't get service like this any more. I thoroughly recommend them.
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Posted 8 years ago
We well received our Judges as planned 8 weeks after we placed our order. The delivery was perfectly planned and went outstandingly well. We experienced a great service from Old Boot Sofa from the very beginning (i.e. a discussion with Andy talking passionately about the different possible sofas) till the end, it's been wonderful from A to Z. And more importantly, the quality and comfort of our Judges are amazing. They are also really beautiful. We only can find good things to say !
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Posted 8 years ago
Abit gutted as i its on sale now if i waited a 2 months it would have been hundreds of pounds cheaper but can not fault sofa its superb quality exactly as mentioned on the website. Great customer service but not quick and because it was made by order it took soo long but it was worth the wait.
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Posted 8 years ago
Our battersea sofa arrived this morning excellent service throughout we are over the moon with it its exactly what we wanted in every way . The old boot team were very helpful throughout the process would highly recommend
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Posted 8 years ago
Chesterfield sofa was made and delivered as described and quoted, absolutely beautiful and was above expectation purchasing blind without visiting showroom we was slightly apprehensive, I would highly recommend checking Old boot out before visiting the large high street company's as the quality of Old boots leather and craftsmanship is far more superior and the leather was as per sample swatch we received and above all its made in the UK, delivery was all arranged, date and time was flexible and a 30 minute call before arrival was received making the whole process painful free Thank you.
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Posted 8 years ago
What a service! I have been spoilt by the entire team. I mean the ENTIRE team. They made me feel to fill every room in my house with Old Boot Sofas. It feels secure and content to be able to communicate with a UK base company. I can't thank more for their generous time and friendly approach. I ordered a gorgeous looking St George. It is huge (who needs a bed or a bedroom even), a Howard snuggler and an arm-chair. They are unbreakable, solid and cool looking sofas. What a quality! Sema :)
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Posted 8 years ago
I have longed for a beautiful vintage leather sofa for years and finally I have my dream. I searched on the web for 'genuine leather vintage sofas' and up popped Old Boot amongst others. After looking through the various choices asked for samples from a couple of companies. Old Boot's was the first to arrive and in such a beautiful leather pouch I wanted to order immediately! My husband, who is far more cautious than I, persuaded me to wait for the other samples to arrive. They duly did and no comparison. The Hepburn style was exactly what I was looking for and I ordered on line. I then had a call from Andy who spent a long time explaining everything I needed or wanted to know about how my sofa and chairs would be made, delivery, aftercare - his passion for the product truly shone through and made my purchase even more exciting. My Hepburns duly arrived exactly when said and we absolutely love them. I have since been back in touch with Andy to see if Old Boot can make me a matching footstool and he asked me to let him know the dimensions in order to send me a quote. If you are thinking of purchasing a truly beautiful piece of furniture don't go anywhere else, I 100% recommend Old Boot.
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Posted 8 years ago
We had looked at adverts for 'old boot' in home and garden magazines and always thought the sofas looked good. Originally rang and spoke to Karen who made me feel like I was talking to a friend. She understood that I was unsure about purchasing without seeing the products. I ordered samples which came the next day in a very smart pouch. After a couple of emails with Karen and Andy decided to order. Had decided on one but after speaking to Karen (again), I was feeling sorry for her by then, having to listen to me dithering, but her expert knowledge and advice changed our minds. I rang Andy to order on a Saturday afternoon and even though it was a busy day he took the time to explain the procedure of ordering and how we would be called and emailed with the progress of the order. We ordered a 3 seater Judge in rustic chocolate and Hector the chair in antique brown. They arrived yesterday exactly on time and the delivery guys rang about half an hour before arrival. They were very friendly, polite and very professional. All the packaging was removed and taken away. We could not be happier with them and 5 stars is not enough ! They are so well made and the leather is top quality. Testament to them is that my husband sent me a text saying that we should get another one ! He's right. Thank you Karen & Andy for your help and guidance in the purchase. Hopefully speaking to you soon no dithering this time !! Graham & Joyce :)
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Posted 8 years ago
A truly superb shopping experience. Informative, considerate staff who know their products well. From my first enquiry, all the way through to delivery I was kept updated about the progress of my order. I originally purchased, but have to say it feels like an "adoption" as its such a personal experience, a Howard snuggler and chair. When they arrived I immediately telephoned an order through for an additional sofa and a bespoke footstool, as I was so pleased with my furniture. Delivery was prompt, efficient and again I was kept completely updated on time scales. I haven't anything but praise for a delightful experience and such well made, super looking furniture. Cannot recommend highly enough. Mrs Maureen O'Neill
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Posted 8 years ago
Had been looking for a leather sofa for sometime to go in our newly built Garden Room and like another purchaser came across an advert by chance for Old Boot Sofas. Researched, spoke initially to a lovely Lady in the office then on placing an order for my 'lovely Hepburn' sofa without viewing, spoke to Andy. Had lot of contact with Andy who was exceptionally knowledgeable and furnished me with lots information about the making of the sofa, care and history of Old Boot. Sofa arrived yesterday (yes Sunday delivery) by two helpful, professional, friendly delivery guys. Wow am I pleased. Sofa so well made and looks fantastic in my new Garden Room. Would not hesitate to recommend this fantastic Company and their workmanship to anyone. Thank you Andy and all the workshop staff who made my sofa.
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Posted 8 years ago
Not only is the sofa just beautiful - but we had an accident with one of the covers - silly spillage - we tried to remove the grease stain but failed. We contacted Old Boot who told us to send the cover back . We did and within 2 days we had a brand new cover. Exceptional - exceeded our expectations . Would recommend this company to anyone looking for a quality sofa. Thank you Old Boot - very happy customer !
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Posted 8 years ago
I spent an inordinate amount of time researching sofas - we hadn't bought a new one in 17 years and the cost etc was a bit daunting so finding the right sofa from the right company was imperative - most of the large highstreet sofa sellers just didn't seem up to scratch and I felt their products were inferior. I found Old Boot Sofas in a google search then read the reviews here and was immediately impressed - I also requested some leather swatches which came through the post - large swatches in a beautiful hand-stitched leather pouch that you could really see the colour and get the feel of - big enough to drape over sections of our old sofas - such great attention to detail and to the customer experience. However, I wasn't going to buy online without seeing the sofa first. I took a detour to their showroom and am extremely glad that I did! The team in the shop were fantastic and seriously knowledgeable - they talked me through the leathers, understood the people in the family and how we liked to sit etc, how tall we are, where backs and seats would come to on them etc etc and the whole conversation just felt expert and supportive. I clocked the St George from the corner of my eye and immediately fell in love with the sofa I'd seen online - this was definitely the one - sitting on it in the showroom put an instant smile on my face. I placed the order over the phone the next day, and had a follow up call and received a detailed email of how the sofa would be manufactured and how it needs to be cared for. Well, it arrived today and sealed my extreme satisfaction with Andy and the Old Boot Sofa team - it's just stunning - a really solid piece of furniture, smells fab, feels fab! The delivery team were awesome - polite, on time, called ahead with a two hour window and stuck to it. Moved their van when the neighbour asked them to. Just a superior experience from start to finish and I can't believe I'm lucky enough to be sat here on the St George in my living room typing up this review just a few weeks after ordering it. I really couldn't be happier or recommend them with any more confidence. I'll enjoy telling people about the Old Boot team as I'm sure we're bound to be asked! Thanks to all involved - top job!
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Posted 8 years ago
Great service from start to finish. Showroom is not fantastic but the sofas are there to try, knowledgeable staff. Easy ordering process including building a non-standard snuggler to match the chosen sofa. All built on time with reassuring emails. Delivery guys were early but didn't knock until expected time and were efficient, careful and considerate. All in all - superb
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Posted 9 years ago
We stumbled across Old Boot Sofas on the web and liked the "feel" of the site. Although we live on the south coast, we visited the showroom in Fulham and spent ages up and down the stairs, sitting and lounging on various sofas. We never felt rushed and the advice was sensible. After looking at some other options we ordered two Urbanites for our new barn and we're delighted with our choice. Good quality, good value and nice personal contact throughout. Would thoroughly recommend these guys.
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Posted 9 years ago
We wanted a couple of comfy sofas that had that worn in look and were made of decent grade leather, we looked around and hit on the Old Boot. We visited their showroom in Fulham and were impressed by the quality of the leather and the fact the frames are made of Beech hard wood and the soft sales approach - very welcome. We ordered our Sofa, had a back up phone call from Andy going through the details and then it arrived in a short time. The delivery men were good professionals and got the sofas in with little effort and in good humour plus were very friendly. A couple of weeks later we had a little problem with one seat cover and it was resolved and returned within 3 working days with emails and phone calls to ensure we were happy with the service. It is a relief to have a company that actually cares about their customers and the fact they care about resolving any issues you may have is a breath of fresh air where others grab the money and show little interest thereafter. Thanks Old Boot, great products and great service.
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Posted 9 years ago
It took about five minutes' wandering (and sitting) around the shop in Fulham (which I very much recommend doing) to convince me that this was the right place to buy my long-wished-for Chesterfield sofa. The quality is both obvious and, erm, deep-seated. This perception is reinforced by the time taken to describe the process of manufacture and the materials and craftspeople employed. After placing an order for a four-seat buttoned-base Graduate sofa and a Spectator wing back chair, I received two separate phone calls from Andy explaining the timetable for manufacture and delivery as well as their after-care policy and tips, all of which is very reassuring when spending what is, after all, a not inconsiderable sum of money. He kept in touch at every stage of the process by phone and email. Yesterday my new furniture arrived and now takes pride of place in my lounge, which looks and feels extremely welcoming and comfortable. It is now truly a room for living in. A huge thank you to Andy and everyone at Old Boot Sofas. I cannot recommend them, their service and above all their products highly enough. The furniture is beautiful, comfortable and very high quality. The whole experience has been a pleasure, and of a level of excellence that I feared had long been lost in this country. Sometimes you really do get what you pay for.
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Posted 9 years ago
Old Boot Sofas is rated 5.0 based on 175 reviews