From receiving samples, the initial order followed by a call from Andy and the very efficient delivery guys and a final call from Andy to check I was happy with everything, all the excellent reviews Old Boot gets for customer service are well deserved, but is the sofa any good? Well, I took delivery of the Judge in rustic brown 2 weeks ago and it looks great,feels wonderful and just oozes quality. Ive bought a lot of sofas in the last 40 years and quite simply this is the best sofa I have ever owned. Old Boot know what they are doing, I.e. provide a quality product at a fair price and ensure customer service is the best it can be. thank you Old Boot, I will never buy a sofa or chair anywhere else again!