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This company were completely unhelpful. They failed to share the necessary information needed to complete documents for international shipping. They failed to track the delivery and failed to share information or updates or even raise questions if there were any problems. They take the money then forget about the customer
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posted 11 months ago
- Daryl
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After the several months of waiting and poor customer support, they requested for an additional fee because the "delivery was bigger than declared".
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posted 1 year ago
- Anonymous
“
Firstly, despite their website promising a delivery time of 9 days, I ended up waiting a staggering 3 months before my parcel finally arrived.
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posted 1 year ago
- Durand Kingue
“
The promised delivery timeframe for my parcel was 2 - 6 days; however, it has now been 16 days and counting.
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posted 1 year ago
- Jade
“
Scam instead of delivery.
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posted 2 years ago
- Igor
“
🚨 URGENT SHIPPING ISSUE 🚨 - Need Immediate Assistance!
BRCH-520788413
I NEED YOUR HELP IMMEDIATELY! I have an urgent shipment scheduled for today, and I've been trying to get in touch with you since Thursday, but no response so far!
My client paid for EXPRESS SHIPPING because he's traveling, and if the delivery is delayed, he won't be able to receive it!
It's NOT PERISHABLE FOOD; they are NON-PERISHABLE SWEETS! I've shipped them successfully with you before! 🍬📦
I CAN'T WAIT ANY LONGER! This is a CRITICAL SITUATION, and I need your attention RIGHT NOW! 🆘
Please RESPOND ASAP and provide the SHIPPING LABELS.
”
posted 2 years ago
- Talita Pitta
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I asked them to send me evidence that showed the incorrect dimensions that their delivery company was claiming.
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posted 2 years ago
- David Brocklebank
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There was problems with the delivery but it was delivered on 16.
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posted 3 years ago
- Anonymous