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Pet Circle Reviews

1.8 Rating 117 Reviews
B-
Happiness Grade
B-

Customer Service - Average

65.31%
Industry Average
Ive ordered food for my dogs for a long time and they have always been great at customer service.
posted 5 months ago - Justin G
Their customer service staff are very attentive.
posted 7 months ago - CBlyth
•:*¨¨*:•.FIVE STAR.•:*¨¨*:•.FABULOUS.•:*¨¨*:•.TOP CLASS.•:*¨¨*:•. I never have an issue (like I've read below) and I live in WA. Top service.
posted 7 months ago - Julie
Great service from Pet Circle. The prices are great, I ordered on Wednesday, and order delivered Friday. Updated each step. Will use Pet Circle again.
posted 8 months ago - Jade
I have had nothing but an outstanding service from them.
posted 10 months ago - Janet Reeve
Great service.. order one day delivery the next morning .. tracking information supplied all along.. great job by all involved in supply chain.. great job
posted 1 year ago - Anonymous
excellent service ,goods well priced, delivery outstanding, will be using Pet Circle again Thankyou
posted 1 year ago - sandy
I called Customer Service and explained the circumstances, asking if I could return the goods ( still boxed).
posted 1 year ago - Gerri
I have been a Pet Circle customer for several years and have always been very happy with their service.
posted 1 year ago - Xena (Pet's name Zion)
When I followed up, they investigated and advised my order had been cancelled due to lack of stock, but hadn't bothered to give me a refund or even let me know! The customer service guy re-ordered it for me again, however it was cancelled again.
posted 2 years ago - Sofia