“I never received my shoes, was in communication with someone via email then she stopped responding. It's been months, I requested a refund and no response either. They even said that they will resend, I never got them.”
“The shoes are lovely, very much the standard of comfort that Peter Kaiser are known for and Customer Services were outstanding when I advised that I needed a quick delivery. Arrived on time. Thankyou.”
“I have many pairs of beautiful Peter Kaiser shoes in size 5 1/2 but unfortunately this most recent purchase is too big although it is size 5 1/2. I have returned them for an exchanged but have not received any acknowledgement that they have been received.”
“I was very comfortable with Peter Kaiser's purchase, but since December 2022 I have ordered twice and until now none of my orders arrived to me. Due to the problems with Royal Mail, the seller had to choose another way for delivery because this is a service paid from the buyers and the buyers would have the possibility to choose the best delivery way. Upset about this inconvenience.”
Hi Klarita,
We apologise sincerely for the inconvenience caused to you. If you contact us directly at shop@mozimo.co.uk we will be able to help you.
Kindest regards
Peter Kaiser Customer Service
“True to size. Navy suede and black suede boots and black suede shoes. Very comfortable, good quality and look good. Very satisfied customer and I will always look at Peter Kaiser footwear first, in future.”
“this is not my first pair of Peter Kaiser shoes. Elegant, very comfortable shape for me. But I ordered it on the Internet for the first time. Everything is in order.It's a pity that handbags are very expensive, I can't always buy shoes and a bag together”
