“Ordered for the first time and spent over $100. Didn’t receive an item worth $39.99. Raised a dispute online on the 22/02/23 and have not received any correspondence at all. Will never be ordering from here again.”
Hi Lauren,
I have looked into this for you and you are 100% right. The email you sent had been filtered out of our regular inbox, which is our fault for not being more diligent in checking these filtered folders. We have sent you a refund for this missing item. It looks like the other items you ordered arrived without issue. Thank you for your feedback, as this legitimately helps us improve.
