“Actual purchasing was easy and straightforward. My only complaint is that you are forced to go to the shop app to see tracking details. I won't allow apps I don't want to access my emails so this is quite a concern for me. I would be grateful if you could tell me when I can expect my order to arrive. Many thanks”
Hi Angela, thanks so much for the feedback. We always want to give our customers multiple tracking options so they can choose what suits them best. Your lead time is communicated on your order confirmation and you will get a notification when your order has been shipped with a tracking number. Having a look into your order I can see your pillow will be with you in 3-5 working days :)
“Excellent service, free delivery within 48 hours. I had tried the pillow in a store to ensure right for me but was nearly £50 more so ordered with pillow world. Excellent pillow and no more neck pain after only one night.”
“I found the website very informative and helpful.
The pillows arrived in a timely manner, beautifully packaged. I have used the pillows for three nights and cannot believe the difference they have made to my painful neck. Sleeping has been difficult for me since suffering severe neck pain, but I have slept really well since using them. I am already noticing a slight reduction in pain during the day too.
I am delighted!”
Hi Josephine, lovely to hear that your new pillows have made such a difference so quickly. We are delighted that you are delighted... Happy sleeping Zzz
“The web site was good, it explained the information about the pillows. The check out was easy. There are lots of pillows to choose from, at prices to suit everyone.”
“Easy to place an order and received an extra 10% off when ordering my pillows. Hopefully I will receive my pillows soon and they will be of a good quality.”
“Excellent service from this company, quick delivery. This is the second Latex pillow from dunlopillo I have had, the first lasted at least 15 years, would never buy anything else..
Competitive price.”
