“Have been with PlanetHippo a number of years now and on the rare occasions I have had a problem it has been an easy task to make contact with staff who resolved the matter without hassel....at least to me.”
“Really great price, but I've had mixed experiences with auto renewal with my domain expiring more than once. Always quick to respond to tickets, though.”
“I have been a customer of PlanetHippo since 2016. They have a mixed reputation but as far as I'm concerned they provide a good service at a good price. I used to host a few small company websites and the server availability was good. Support has got much better over the years. Some of their comms/announcements come out in broken english, someone should proof read these. Overall I recommend.”
“The server has been down in the past, this seems to have improved. The email forwarding is slow, it takes an average of 5 minutes to receive, unsure why, it’s not the 3 parties email server as I’ve used both outlook and gmail. Other than that not a bad budget hosting package”
“It's been a pretty easy ride. I've lost track of how long we've hosted our site with PlanetHippo. I recall having a couple of minor issues - the result of my completely amateur status rather than any problem with the service - and they were dealt with promptly and satisfactorily.”
“I have used PlanetHippo for the last six years to host a local amateur orchestra web site. The main driver initially was price... their Business One Account hosting option is £1 per month plus vat. But I have found the hosting very reliable... negligible downtime. And the support has been excellent. On one occasion I queried a renewal charge. On a couple of others I asked for advice on DNS settings and installing WordPress. In all cases the support people have responded quickly and been very helpful. I wouldn't have any hesitation in recommending PlanetHippo.”
“I haven't had to use support much but when I did, wow they were awesome. My site was down due to a conflict but not being too tech savvy myself I didn't have a clue, they restored my site after fixing the conflicting plugin I had installed. Great JOB!”
