PocketWatch.co.uk have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
It is a beautiful pocket watch in a presentation case complete with a chain at a very competitive price .
”
- Ruth
“
Excellent price and service to match. Thank You!
”
- R. Booth
“
Very happy with the purchase. Good quality items and good price. Thank you!
”
- Anonymous
“
Excellent service very prompt delivery and a beautiful watch received. Very happy
Thank you
”
- Lesley
“
Great product and the complex latin engraving was perfect. Delivery was fast and efficient.
”
- Anonymous
“
I love the pocket watch I ordered for my fiancés wedding present. The engraving looked beautiful. Delivery was fast.
”
- Anonymous
“
Quick delivery and the product is of good quality. Sadly, it came damaged, so had to return. Awaiting a refund. Such a shame.
”
- Anonymous
“
I will be returning the watch as when I opened the box the glass face came off. I would like a full refund please
”
- Anonymous
“
Great service.
”
- Anonymous
“
a first class service and excellent pocket watch can only recommend the company and the watch
”
- Anonymous
“
great swift service and good prices
”
- Anonymous
