PocketWatch.co.uk have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
It is a beautiful pocket watch in a presentation case complete with a chain at a very competitive price .
”
- Ruth
“
Excellent price and service to match. Thank You!
”
- R. Booth
“
Very happy with the purchase. Good quality items and good price. Thank you!
”
- Anonymous
“
I bought this chain for my great-grandfather's 100 year old half hunter. I couldn't find one suitable locally where I live in Australia, so ordered this rolled gold Albert chain and think it goes great with the watch. Delivery was quick too
”
- Anonymous
“
Highly recommend the pocket watch I bought for my husband as a 10th anniversary gift. Prompt delivery and excellent customer service.
”
- Anonymous
“
I bought this watch for my 95 yr Father as he can't use a wristwatch. It's a perfect size for him to.pick up and read the time
It was easy to order and prompt delivery
So thank you
”
- Josephine
“
Quick delivery and the product is of good quality. Sadly, it came damaged, so had to return. Awaiting a refund. Such a shame.
”
- Anonymous
“
I will be returning the watch as when I opened the box the glass face came off. I would like a full refund please
”
- Anonymous
“
Absolutely brilliant service and communication.
I would definitely recommend.
”
- Peter
“
Highly recommend the pocket watch I bought for my husband as a 10th anniversary gift. Prompt delivery and excellent customer service.
”
- Anonymous
“
Unfortunately I had a problem with my order, however this was dealt with with quickly and efficiently with excellent customer service. I wouldn't hesitate to use the pocketwatch co again.
”
- Charlie
