Portugalvineyards Reviews

“ This time I have been waiting ONE MONTH despite their system showing delivery should take place within 3-5 days. ”

“ I placed my order with Portugal Vineyards on 6 December 2024, and I was provided an estimated delivery date between 20 – 27 December 2024. ”

“ When in late November and December with no delivery I began inquiring as to the whereabouts of my order, the lack of customer service was striking. ”

“ Terrible experience. I live in Porto (shop is in Porto) and not only did it take a week to ship, I still haven’t received from shippers. I have been still waiting a week for delivery. Don’t order if you need or want your wine delivered in expected time frame. You will be disappointed and frustrated. ”

“ Have used for years but delivery today cost £96. ”

“ My own example was to order £700+ of wine, as my first order of 4 cases was splendid and only cost £35 for delivery, the second order delivery charge came to £320 which obviously greatly impacted on the overall cost per bottle and really did not make it viable, however the person who was sharing the order wanted it so we went for it in the end, but had to wait 6 weeks for the wines to finally arrive. ”

“ BUT - don't rely on speedy delivery or even organised delivery. ”

“ DO NOT ORDER FROM THEM I placed my order on October 24th and on December 12th it has not been delivered! When I ordered they mentioned a delivery within maximum 15 working days or 3 weeks! The customer service is the worst that you could imagine. ”

“ Avoid them. Extremely long delivery time Sent wrong vintage and did not even want to refund the difference in price Very poor customer service They do not pick up the phone ”

“ Avoid this company! They are scammers. You are told that delivery will take 1-2 days. As a matter of fact, it's been more than a week now and still didn't hear anything from them. Your phone calls will be never answered, as well as any communication by email. ”