Portugalvineyards Reviews

“ I then forwarded this information to Portugal Vineyards and inquired about either a refund or replacement order. ”

“ Was not told about the import duty and cancelled the order having then been told I would receive a refund On receiving the refund, they had deducted the shipping costs for the wine I never received so I ended up paying over £40 for wine I never had. Make sure if you are ordering that you have factored in the cost of the import duty as these are not on the price you pay to PV. Feel completely ripped off ”

“ I spent over $100 dollars on wine. Most of the cost was for the shipping yet the items never arrived. At first a representative checked in often but then 3 month later stopped completely. I asked for a refund and they said that if they receive the returned items they would refund and took no responsibility for items lost in the mail. This is consistent with a scam. ”

“ When I requested a refund, they informed me that they would have to bring the wine back and charge me for this - plus any customs or duty costs that they would incur while importing back into Portugal would be passed to me. ”

“ 12 bottles of undrinkable wine delivered in Denmark and no refund. ”

“ Good wine poor customer service I ordered some wine from them and the order was a bottle short. I contacted them and they said they would refund the money but they never did so now I shop elsewhere ”

“ Avoid them. Extremely long delivery time Sent wrong vintage and did not even want to refund the difference in price Very poor customer service They do not pick up the phone ”

“ I don't know if the wine's drinkable as they were quite open about the fact they didn't bother sending it and won't refund the money. AVOID AT ALL COSTS ”

“ They refused to rediliver or refund. ”