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I spent over $100 dollars on wine. Most of the cost was for the shipping yet the items never arrived. At first a representative checked in often but then 3 month later stopped completely. I asked for a refund and they said that if they receive the returned items they would refund and took no responsibility for items lost in the mail. This is consistent with a scam.
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posted 1 year ago
- A Kohlmeier
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When I requested a refund, they informed me that they would have to bring the wine back and charge me for this - plus any customs or duty costs that they would incur while importing back into Portugal would be passed to me.
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posted 2 years ago
- Billy Jeffrey
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12 bottles of undrinkable wine delivered in Denmark and no refund.
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posted 4 years ago
- Anonymous
“
Good wine poor customer service
I ordered some wine from them and the order was a bottle short. I contacted them and they said they would refund the money but they never did so now I shop elsewhere
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posted 4 years ago
- David
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Avoid them.
Extremely long delivery time
Sent wrong vintage and did not even want to refund the difference in price
Very poor customer service
They do not pick up the phone
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posted 4 years ago
- Anonymous
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I don't know if the wine's drinkable as they were quite open about the fact they didn't bother sending it and won't refund the money. AVOID AT ALL COSTS
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posted 4 years ago
- Anonymous
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They refused to rediliver or refund.
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posted 5 years ago
- Anonymous
