“We're thoroughly grateful to Purple Moon for producing high-quality merchandise for us in a pinch! We needed tote bags, diaries and badges -all with various artwork- very quickly and Purple Moon's turn-around time from request to delivery was excellent and saved us a lot of stress. Communication from the Purple Moon team was immediate and always clear and helpful. We've had a flawless customer service experience and will definitely be using Purple Moon again in the future!”
“We approached Purple Moon with a daunting task - can you supply 500 pcs of customised product suitable for children by...yesterday? In response, we got the best customer service & some fantastic products way ahead of deadline.
The team at Purple Moon made sure they had all the details of what we were looking for & our budget, & got to work compiling a list of products that would suit the profile but most importantly get to us on time.
The whole process was stress-free, & the finished product has arrived in mint condition. We're really happy with the service & we look forward to using Purple Moon for our promotional products in the future.
Thanks Purple Moon!”
“Cannot fault the whole process from start to finish. Very friendly team who went out of their way to make sure the print run of tote bags was smooth and effortless. The results look great and the client was extremely pleased.
Thanks again for all your work.”
“Great product and great service. Was promised delivery within 10 days to have our logo engraved keyrings in time for an event and received the order a week earlier than promised. The keyrings look really good. Thanks to all involved.”
“Catherine provided excellent service throughout the ordering process and answered any questions I had. She kept in constant contact to ensure all was running smoothly and Purple Moon helped get the items to me before a very short deadline which was highly appreciated. The products are good quality, a couple of the hard hat stress balls did have marks on them, but this is clearly from where they have printed on each other during delivery. Thanks to Catherine and Purple Moon for excellent service!”
“Catherine was really helpful, we had quite a tight turn around deadline and Catherine worked with us to work out what options we could achieve and got them all sorted and to us in time for our event.
products themselves are really nice quality also.”
“Catherine at Purple Moon was great in helping us design and order merchandise for our organisation. She was very helpful and replied to all of our queries promptly and effectively. She made the process quick and easy and we were happy with the final products, which arrived even faster than we expected!”
“Our order needed to be turned around within a super quick timeframe and Purple Moon was able to do that and also deliver excellent service. Catherine was great and happy to answer all of our queries. Definitely will be using them again.
“Recently, we had the pleasure of working with Purple Moon for the first time, and I must say, their commitment to exceptional customer care truly impressed us. From the very beginning, they demonstrated incredible patience and professionalism when we faced challenges with our artwork. Their team went above and beyond to ensure that our tight deadline was met, leaving us thoroughly satisfied with the outcome.
The level of dedication and attention to detail exhibited by Purple Moon was truly remarkable. Their unwavering commitment to delivering high-quality products, coupled with an outstanding customer experience, left a lasting impression on our team. We were so pleased with our collaboration that we have already placed our second order with them.”
“Customer service was excellent, Thank you Cathrine for assisting us through the design process and for following up after we received our order. The product and print were of high quality. I will order again. Highly recommended”
“The point of Contact was Catherine, She was very supportive and understanding regardless of the number of times we asked for alterations to the initial design. I can recommend the team well enough. The design was excellent and our partners loved it. We will definitely be using again.”