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Ritani Reviews

4.6 Rating 841 Reviews
A
Happiness Grade
A

Customer Service - Good

93.43%
Industry Average
Customer service was excellent! I was able to upgrade my center stone and it is beautiful!
posted 1 month ago - Melinda Galisa
Exceptionally high quality product for both the diamond and the ring itself, and such excellent customer service to worked hard to get this done for me across a difficult timeline.
posted 2 months ago - Harsheen Patel
Amazing experience with Ritani! Great pricing, super clear gem details, and top-notch service. Stephanie P. was incredibly helpful and made us feel so welcomed. Highly recommend!
posted 5 months ago - Ahmed Chaudhry
The customer service and primises made are excellent. Ritani has always followed through and delivered on requests and inquiries.
posted 5 months ago - Lee Palmer
Engenious website design where you're able to pick all the details of the jewelry (ring in my case) Outstanding customer service that is approacable and ready to help even after they have sold the item. I cannot recoment this company enough.
posted 5 months ago - Skender Spaho
Great service! So easy to have my ring sized and rhodium plated:)
posted 5 months ago - Anonymous
Good prices great ring, not so great service I had to call everyday for about 4 days to get an answer on where my ring was and nobody would send me an update even though everyone said they would send me something that day
posted 5 months ago - Robert Kirchner
Best customer service ever!
posted 5 months ago - Theresa Flatley
Excellent product and excellent customer service!!!
posted 6 months ago - Anonymous
The lab diamond I purchased from Ritani is stunning! I am so happy with my purchase! I really enjoyed digging through all the specs available on the website and getting feedback on my options from customer service. The price point was good, not the cheapest, but I felt more secure in knowing exactly what I purchased and it was still a good deal. Delivery went smoothly and the diamond was packaged nice and secure.
posted 6 months ago - Thomas Sandate