Rug Guru Reviews

Name: Rug Guru
Address: Spring Grove Mills, Clayton West, Huddersfield, Clayton West
Rating: 4.71

4.7 Rating 73 Reviews

93 %

of reviewers recommend Rug Guru

Company Reviews

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Phone:

01484 959302

Email:

mae.tracey@phoenox.co.uk

Location:

Spring Grove Mills,
Clayton West,
Huddersfield
Clayton West
HD8 9HU

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Rug Guru 5 star review on 10th August 2022

Anonymous

Rug Guru 5 star review on 30th April 2022

Monica Skucek

Rug Guru 5 star review on 22nd January 2022

DENISE WHELAN

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two rugs and they are just what I wanted and the price of these were great”

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Posted 2 years ago

“Excellent range of choice, really easy to order and quick delivery. The rug is lovely and great value, can't fault anything 👌”

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Posted 2 years ago

“Although my delivery was delayed -( Covid related) Customer Services were excellent. The delivery was late but not overly so.”

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Posted 2 years ago

“Excellent bespoke product. Had to wait four months for delivery hence not 5 stars. Kept informed throughout”

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Posted 1 year ago

“Lovely rug! I have it in my bathroom, I was going to have my flooring updated, but this rug has made all the difference and feels soft underfoot. I dropped one star because it has an artificial feel. Which sounds like a stupid thing to say! But there is no doubt that this is not a natural fibre. Having said that, I really love it especially for my bathroom.”

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Posted 1 year ago

“Love my rug, love the colours. It does wrinkle under foot stool a bit but I can live with that .”

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Posted 1 year ago

“Prompt delivery and just what I was hoping for. Obviously not as thick as Hug Rugs which I have ordered before( this naturally reflected in price) but extremely pleased with my purchase. Can recommend.”

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Posted 1 year ago

“Lovely rug perfect for my hall, little expensive for the size but all in all I'm happy”

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Posted 2 years ago

“I was advised to buy a nylon doormat, which was described as thinner and likely to allow clearance between the bottom of my door and the floor. Unfortunately, it was not thin enough and could not be used.”

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Posted 1 year ago

“i love the colour of the rug but was disappointed with the pile as on line it looked thicker and not so shaggy i have also noticed that all round the edges of the rug strands of the pile keep coming out this should not happen i could understand if it was a cheap rug.The colour goes so well in my room i just hope it doesnt get any worst.”

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Posted 1 year ago

“Rug Guru great but Borders rug rubbish. Took delivery in March 2022 and still (November) have to empty my vacuum’s bin after every single clean! Spend on a decent wool rug eg Scion, or buy a polypropylene rug IMHO”

Helpful Report

Posted 1 year ago

Thank you for your review and I'm sorry you're disappointed with your Borders Rug, I'll contact you directly via email to discuss. Best wishes, Leanne, Rug Guru

Posted 1 year ago

“Looked lovely on arrival, however, it is very harsh and uncomfortable fabric. There are also quite a few flaws in the throw. Very disappointed with the purchase.”

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Posted 1 year ago

Thank you for your review and I'm sorry you're disappointed with the throws you've purchased. I will private message you to see how we can help you with this purchase. Kind regards Leanne, Rug Guru

Posted 1 year ago

“Not in the least bit what I was expecting. I expected a lovely plush soft rug. Instead I got a plastic mat. The published picture was totally misleading!! I'll only be mislead once. Please get the advertising correct Rug Guru for the sake of everyone else. A very disappointed customer here.”

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Posted 2 years ago

Thank you for your review. Unfortunately I've no notes on your order that you were unhappy with this rug. The Saville rug is 100% Polypropylene which is mam-made and won't be as plush as perhaps a wool rug. If you haven't used this and would like to return it please let me know. Kind regards Leanne, Rug Guru

Posted 2 years ago

Rug Guru is rated 4.7 based on 73 reviews