Rug Guru Reviews

4.7 Rating 73 Reviews
93 %
of reviewers recommend Rug Guru
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Phone:

01484 959302

Email:

mae.tracey@phoenox.co.uk

Location:

Spring Grove Mills,
Clayton West,
Huddersfield
Clayton West
HD8 9HU

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Rug Guru great but Borders rug rubbish. Took delivery in March 2022 and still (November) have to empty my vacuum’s bin after every single clean! Spend on a decent wool rug eg Scion, or buy a polypropylene rug IMHO
Helpful Report
Posted 1 year ago
Thank you for your review and I'm sorry you're disappointed with your Borders Rug, I'll contact you directly via email to discuss. Best wishes, Leanne, Rug Guru
Posted 1 year ago
Looked lovely on arrival, however, it is very harsh and uncomfortable fabric. There are also quite a few flaws in the throw. Very disappointed with the purchase.
Helpful Report
Posted 1 year ago
Thank you for your review and I'm sorry you're disappointed with the throws you've purchased. I will private message you to see how we can help you with this purchase. Kind regards Leanne, Rug Guru
Posted 1 year ago
Not in the least bit what I was expecting. I expected a lovely plush soft rug. Instead I got a plastic mat. The published picture was totally misleading!! I'll only be mislead once. Please get the advertising correct Rug Guru for the sake of everyone else. A very disappointed customer here.
Helpful Report
Posted 2 years ago
Thank you for your review. Unfortunately I've no notes on your order that you were unhappy with this rug. The Saville rug is 100% Polypropylene which is mam-made and won't be as plush as perhaps a wool rug. If you haven't used this and would like to return it please let me know. Kind regards Leanne, Rug Guru
Posted 2 years ago
Rug Guru is rated 4.7 based on 73 reviews