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Runnerinn Reviews

1.5 Rating 116 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
Overall, the delivery coordination was poor, and the customer service left me feeling ignored and undervalued.
posted 1 month ago - Zix
They come up in searches because their shoes are sometimes marginally cheaper, but they put an extortionate cost on delivery fees but and then double it for return costs which are very hidden on the website.
posted 3 months ago - Anonymous
Here's a corrected version: --- About two months ago, I placed an order and paid extra for delivery between Thursday and Friday because I needed it by Sunday, but it didn’t arrive until the following week.
posted 7 months ago - Anonymous
I’ve order a$150 adidas & have not been delivered yet , even though in the tracking app supposedly was already delivery on Friday but the worst part is that there is no contact number to call and the chat is a automatic response that doesn’t answer during the weekend 🙄👎👎
posted 2 years ago - Liber Pimienta
I ordered a number of items for delivery and they shipped the parcel without paying customs charges (not unusual), but they also failed to correctly declare the contents meaning that I could not collect the box from the local post office.
posted 2 years ago - Tom Harrison
No delivery and no refund after 2 months . The worst service. What a scam of a site. The excuses are always the same to buyers on this site. Don’t buy from this site.
posted 3 years ago - Anonymous
Please order from this site. I ordered beginning January and still no package, no delivery, no refund, no customer service. SCAMMERS
posted 3 years ago - Paul cragg
99 for a pre-paid label from their preferred delivery company.
posted 3 years ago - Gareth
Refusing to refund the cost of a product, despite proof of delivery from Royal Mail. Despite repeated requests, all I get is a computer generated email back. Dreadful customer service. I will never buy again and will advice my friends not to either.
posted 3 years ago - Sue
Chose the Royal Mail delivery service the website provided, well now in mid January of 2022, the product still not be delivered.
posted 3 years ago - Steven